Seasonal Associate

Carter's • San Bernardino, CA

13d

About The Position

As a Seasonal Associate, you will be the first face of the Carter’s brand for growing families. You will welcome and assist customers through important moments in their parenting journey, from preparing for a new baby to getting ready for a child’s first day of school. You will work in a welcoming and inclusive retail environment that values employees’ skills and talents. The role supports customers with product information, transactions, omnichannel shopping, replenishment, promotions, and maintaining a safe, clean store. Duties may be changed or reassigned at management’s discretion, and other duties may be required.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers and provide assistance with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel services as needed to meet customer needs and support a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support balance between work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, including training and development programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed