Seasonal Associate

Carter's•Cedar Hill, TX

About The Position

As a Seasonal Associate, you will represent the Carter’s brand to growing families and help customers find products for babies, children, and key moments in their parenting journey. You will work in a welcoming and inclusive retail environment, supporting customers and contributing to a positive shopping experience. The role involves customer service, sales-floor and shipment tasks, and register transactions. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and manage multiple customers in a busy retail environment.
  • Assist with omnichannel services as needed to meet customer needs and support a positive shopping experience.
  • Execute and expedite point-of-sale/register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss through exceptional customer service and by maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offers tuition-free GED or bachelor’s degree attainment or English-as-a-second-language learning.
  • Professional and personal development, training, and development programs.
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