Now Hiring Temporary Seasonal Associates
About The Position
The Seasonal Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, following customer experience principles, and helping maintain a clean and organized store. The role follows operational, merchandising, and loss-prevention standards and may involve cross-training in multiple store areas to support business needs. Associates model positive customer service practices, support a respectful and honest store culture, process customer purchases and returns, promote credit and loyalty programs, prepare merchandise for the sales floor, and participate in merchandising, recovery, cleanliness, safety, and shrink-reduction efforts. They follow labor laws and company policies, give and receive feedback, and perform other duties as assigned.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Deliver a highly satisfying customer experience by engaging and interacting with customers and following customer experience principles.
- Model established customer experience practices with internal and external customers.
- Support a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases and returns and provide correct change according to procedures.
- Promote credit and loyalty programs.
- Maintain the merchandising philosophy and follow established merchandising procedures and standards.
- Process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery throughout the day as needed.
- Maintain sales-floor organization, cleanliness, and recovery standards and help maintain the entire store.
- Provide and accept recognition and constructive feedback.
- Follow applicable labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Participate in safety awareness and help maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates meeting service or hours requirements
- Medical, dental, and vision coverage for associates meeting service or hours requirements
- Health savings account (HSA) for associates meeting service or hours requirements
- Health care flexible spending account (FSA) for associates meeting service or hours requirements
- Life insurance for associates meeting service or hours requirements
- Short- and long-term disability for associates meeting service or hours requirements
- Paid parental leave for associates meeting service or hours requirements
- Paid holidays, vacation, and sick leave for associates meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
