Seasonal Associates (Temporary)
About The Position
Seasonal Associates deliver a highly satisfying customer experience by engaging and interacting with customers, applying customer experience principles, and maintaining a clean and organized store. They follow operational, merchandise, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The role includes customer service, checkout and returns, merchandise processing and presentation, store recovery, and supporting a safe and positive store environment. This position is temporary and seasonal at Marshalls Store 0345 in Mountain View, California.
Requirements
- Excellent customer service skills.
- Availability to work a flexible schedule to support business needs.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Role-model established customer experience practices with internal and external customers.
- Support a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases and returns and provide correct change according to operating procedures.
- Promote credit and loyalty programs.
- Maintain the merchandising philosophy and follow established merchandising procedures and standards.
- Process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery throughout the day as needed.
- Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain cleanliness throughout the store.
- Give and receive recognition and constructive feedback.
- Follow labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Participate in safety awareness and help maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- For associates meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time; auto and home insurance discounts; scholarship program; adoption assistance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
