NOW HIRING SEASONAL Closing Retail Associates

TJMaxx•Mechanicsville, VA
•Onsite

About The Position

Marshalls is hiring seasonal Closing Retail Associates. The role is responsible for delivering a highly satisfied customer experience through engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. Associates adhere to operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The position supports a positive store culture through honesty, integrity, and respect; accurately processes purchases and returns; promotes credit and loyalty programs; follows merchandising and merchandise-processing procedures; and helps maintain store recovery, cleanliness, and safety standards. Associates provide and accept recognition and constructive feedback, follow labor laws and company policies, and contribute to shrink-reduction programs. Other duties may be assigned.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience principles.
  • Model established customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Follow merchandising philosophy, procedures, and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain sales-floor organization, cleanliness, and recovery standards and help maintain the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates who meet service or hours requirements
  • Medical, dental, and vision coverage for associates who meet service or hours requirements
  • Health savings account (HSA) for eligible associates
  • Health care flexible spending account (FSA) for eligible associates
  • Life insurance for eligible associates
  • Short- and long-term disability coverage for eligible associates
  • Paid parental leave for eligible associates
  • Paid holidays, vacation, and sick leave for eligible associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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