Seasonal Associate

Carters Inc.•Katy, TX

About The Position

As a Seasonal Associate, you are the first face of the Carter’s brand for growing families. You welcome customers and help them find products for babies, children, and the important moments in their parenting journey. The role is in a welcoming and inclusive retail environment and includes customer service, sales-floor support, point-of-sale transactions, and store upkeep. Availability may include days, nights, weekends, and holidays as scheduled. This is a seasonal position.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective, professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist with omnichannel services as needed to support a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree opportunities or English as a second language learning.
  • Professional and personal development, including training and development programs.
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