Seasonal Associate

Carter's•Oceanside, NY

About The Position

As a Seasonal Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers and help them find products for moments ranging from welcoming a new baby to preparing for a child’s first day of school. You will work in a welcoming and inclusive retail environment that values and develops team members’ skills and talents. Carter’s is a North American apparel retailer focused on babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes its culture as close-knit and grounded in caring, teamwork, flexibility, and growth, and offers training and development opportunities. This role involves customer service and engagement, resolving customer issues, supporting omnichannel shopping, processing sales, replenishing merchandise, communicating promotions and the brand loyalty program, and helping maintain a safe and clean store. Compensation ranges from $16.00 to $18.25 per hour based on experience and location. This is a seasonal position.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and manage multiple customers in a busy retail environment.
  • Assist with omnichannel needs to ensure a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss through exceptional customer service and by maintaining a safe, clean store.

Benefits

  • Schedules intended to fit personal activities and commitments.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree study, or English-as-a-second-language learning.
  • Professional and personal development, including training and development programs.
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