Lake Compounce - Seasonal Aquatics Attendant

Splish Splash Water Park • Bristol, CT

1d • Onsite

About The Position

Aquatics Attendants are responsible for overseeing the park queue lines for aquatics attractions and maintaining a safe environment for all guests and employees. The ideal candidate will have an eye for detail, a knack for problem-solving, and an ability to remain calm in stressful situations.

Requirements

• High School diploma, GED, or equivalent
• Equivalent work experience will also be considered
• Ability to read, write, and speak fluent English
• Must be at least 16 years of age to comply with Connecticut Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner
• Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs
• Ability to professionally and calmly deal with stressful and/or tense situations
• Ability to understand and carry out verbal and written instructions, multi-task, and work as part of a team as well as independently
• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces
• Ability to climb or descend stairs for some attractions
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
• Must have good visual acuity and peripheral vision
• Ability to see details of objects that are more than a few feet away

Nice To Haves

• Spanish or other bilingual language skills are a plus

Responsibilities

• Overseeing the park queue lines for aquatics attractions
• Maintaining a safe environment for all guests and employees
• Greet and guide guests through park queue lines
• Convey exceptional guest service including, but not limited to, assisting guests with questions and providing direction to guests, as needed
• Enforce all Park rules and regulations
• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests
• Monitor guest safety and communicate conflicts to supervisors on duty
• Continuously monitor guest behaviors and attempt to curtail any potential situations before they escalate further
• Exercise clear and concise communications with all park departments
• All other duties assigned by leadership

Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Lake Compounce and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED