Search Visibility and Digital Reputation Specialist

Patient FirstGlen Allen, VA
$51,000 - $55,000Onsite

About The Position

Patient First is seeking a detail-oriented and digitally savvy Search Visibility and Digital Reputation Specialist to help patients find and trust our brand online. In this highly visible role, you will manage and optimize our presence across Google Business Profiles, online directories, AI-powered search platforms, review sites, and social media channels. You will play a key role in improving local search visibility, protecting and enhancing the organization's online reputation, and ensuring patients have accurate, up-to-date information wherever they encounter the Patient First brand. The ideal candidate has experience with local SEO, online reputation management, and multi-location businesses, along with strong organizational and communication skills. This position offers the opportunity to work closely with internal Marketing, Operations, clinical teams, and external SEO partners to drive measurable results across 80+ locations.

Requirements

  • Experience with local SEO
  • Experience with online reputation management
  • Experience with multi-location businesses
  • Strong organizational skills
  • Strong communication skills

Nice To Haves

  • Healthcare marketing experience

Responsibilities

  • Managing business listings
  • Responding to online reviews and social engagement
  • Supporting search engine and AI search optimization initiatives
  • Developing local search content
  • Identifying opportunities to improve the patient experience through online feedback and insights

Benefits

  • Health, Dental and Vision insurance for employees and dependents
  • Disability, Life and Long Term care insurance
  • Employee Assistance Program
  • Flexible Spending accounts
  • 401(k) Retirement Plan (with employer match)
  • Paid Annual Leave
  • Volunteer Time Off Pay
  • Bereavement Leave
  • Emergency Leave Bank
  • Overtime Pay
  • Holiday Pay
  • Double time compensation for all holidays worked
  • Discounted medical treatment at any Patient First location for employees and immediate family
  • Recruitment bonus
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