Search Engine Optimization Manager

ManulifeToronto, ON
Hybrid

About The Position

We are seeking a highly experienced Search Engine Optimization Manager to lead North American SEO & GEO programs while supporting global SEO initiatives across the organization. This role is designed for a strategic, data-driven SEO leader with deep expertise in technical and content SEO, enterprise-level operations, and cross-functional program management. The ideal candidate brings strong industry experience in Retail, eCommerce, or Finance/Insurance, thrives in a fast-paced enterprise environment, and has a proven track record of delivering exceptional organic business results.

Requirements

  • Minimum 8+ years of SEO experience in Retail, eCommerce, or Finance/Insurance at an enterprise level.
  • 3-5 years of experience leading teams within a direct report or project management capacity.
  • Proven team management experience in a fast-paced environment.
  • Demonstrated success in driving exceptional organic performance and business results.
  • Strong technical SEO knowledge including crawlability, indexation, site architecture, schema, Core Web Vitals, and log analysis.
  • Solid understanding of content SEO, editorial optimization, GEO localization strategies, and content governance.
  • Hands-on experience with AEM or other enterprise CMS, as well as strong foundational knowledge of HTML and networking concepts.
  • Comfortable with data analysis, forecasting, reporting, and creating C-suite-ready presentations.
  • Experienced in Agile methodologies and working with JIRA for sprint planning and issue management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and storytelling abilities for executive-level audiences.
  • Ability to influence and collaborate effectively with cross-functional partners.
  • Highly organized with strong attention to detail and comfort managing multiple parallel workstreams.
  • Outcome-driven mindset focused on measurable impact and continuous improvement.
  • Ability to thrive in a highly complex, matrixed global organization.

Nice To Haves

  • Hands-on daily use of: Google Search Console, Adobe Analytics or Google Analytics, SEMRush, SiteImprove, Server log analysis tools, Screaming Frog, Other enterprise-grade SEO technologies

Responsibilities

  • Oversee all in-house SEO and GEO programs for North America.
  • Support other global SEO initiatives in partnership with international teams.
  • Identify, evaluate, and prioritize new SEO/GEO opportunities for business growth.
  • Coach and develop the SEO team to meet industry benchmarks and elevate operational excellence.
  • Establish prioritization frameworks and work with cross-functional partners (IT, Product, Publishing, Content, Social) to unblock implementation and accelerate delivery.
  • Manage day-to-day SEO/GEO operations, including program tracking at an item/deliverable level.
  • Ensure all team outputs are outcome-driven, aligned to industry best practices, and ladder up to business goals.
  • Maintain delivery and implementation trackers across technical and content pipelines.
  • Flag and escalate blocked or delayed implementation items (technical or content).
  • Maintain a technical backlog of SEO improvements, new CMS features, and bug fixes.
  • Own end-to-end reporting for SEO/GEO performance and business impact.
  • Analyze data (traffic, rankings, conversions, engagement, logs, crawlability) to identify opportunities.
  • Build and deliver executive-level presentations for cross-functional and leadership teams.
  • Monitor and report on the impact of all SEO recommendations in partnership with SEO Product.
  • Manage GEO/SEO content strategy and day-to-day operations.
  • Work cross-functionally with Marketing, Publishing, and Content SEO teams to support BAU initiatives.
  • Maintain content delivery and implementation trackers to ensure quality and timeliness.
  • Establish and enforce Content QA processes.
  • Support Social Media team with GEO-focused social posts and content strategy.
  • Partner with SEO Product and Social teams to deliver comprehensive GEO impact initiatives.
  • Maintain and govern SEMRush workspaces, projects, keyword sets, and prompt tracking.

Benefits

  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
  • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
  • generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
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