Seafood Clerk

Hy-Vee, Inc.•Madison, WI

11d

About The Position

The Seafood Service Clerk provides prompt, efficient, and friendly customer service and supports daily operations in the Seafood Department. The role wraps, trims, weighs, labels, stocks, and organizes seafood products and merchandise, maintains displays and coolers, and follows proper sanitation and food-handling practices. The position works with customers, coworkers, and vendors in a fast-paced environment and is accountable to the listed store and department management roles. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school diploma or equivalent required.
Food Safety training.
Six months of previous related work experience.
Commitment to the Hy-Vee mission and willingness to promote company values.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Visual ability to see near-range detail with or without correction, perceive depth, distinguish colors, and maintain field of vision.
Ability to exert up to 85 pounds of force occasionally, 40 pounds frequently, and 10 pounds constantly to move objects.
Ability to balance, stoop, kneel, reach, stand, walk, push, pull, lift, handle, grasp, feel, talk, hear, and perform repetitive motions.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Smile and greet customers throughout the store, learn customers’ names, and address them by name when possible.
Answer telephone calls promptly and provide helpful service, including taking customer orders.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Wrap, weigh, and label products.
Check food freshness and appearance, stock cases, and rotate products.
Finish display details, including preparing seafood for traying, and organize seafood items for display.
Follow sanitation procedures and keep the work area clean and neat.
Replenish and organize coolers.
Report out-of-stock products to appropriate personnel.
Remove trash promptly.
Follow department and company guidelines for personal hygiene and dress, as well as company policies and store guidelines.
Report to work as scheduled and on time.
Prepare some department signs.
Order replenishment merchandise as directed by management.
Assist in other store areas and perform other job-related duties and special projects as required.