Provides direct leadership to seafood department crew members, including planning and assigning work, conducting performance evaluations, coaching sessions, administering discipline, providing training and development opportunities, rewarding crew members, addressing complaints, and resolving problems. Actively participates, trains, and mentors seafood department crew members to enthusiastically demonstrate, educate, and sell fresh seafood, service meat, and chef express products. Manages the training process for all new seafood crew members through their probationary period, including completion of onboarding activities and department-specific training videos on the in-house LMS. Completes and submits documentation to Human Resources, including Fresh Sheets and New Hire Training Guides. Conducts daily team huddles during each shift to communicate sales goals and reinforce guest service expectations with all seafood department crew members. Writes and places orders for all ingredients, products, and supplies. Checks in orders when loads are received, dates, stocks, and organizes all dry storage, freezers, and coolers. Prepares seafood, service meat, and chef express products for sale by filleting, wrapping, and pricing products following established department and company policies and procedures. Writes daily plans and weekly work schedules that anticipate the needs of the business. Ensures execution of all seafood programs and corporate promotions at store level by working directly with the Seafood Sales Manager on product selection and mix. Controls and maintains inventory following FIFO principles to achieve consistent margin. Responsible for the rotation of merchandise and maintenance of displays, ensuring products meet freshness guarantees at all times. Coordinates validation, item authorization, sign making, and all seafood department-related POS maintenance. Ensures that all displays are properly stocked. Maintains accurate records for damaged/spoiled merchandise in accordance with company policies and procedures. Complies with all food and workplace safety rules and regulations. Ensures safety, cleanliness, and sanitation of the work area and equipment. Works towards acquiring product knowledge within all departments to respond to guest questions and provide informative information about merchandise. Stays updated on weekly specials, coupons, and other company promotions that encourage an environment that delights guests. Works in and cultivates a team-oriented work environment that inspires collaboration and cooperation. The store is open seven days a week and may require weekend, holiday, and shift work.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed