Manager - Seafood

4595 Food Market Corp dba Josephs Classic Market•West Palm Beach, FL

2d•$65,000 - $75,000•Onsite

About The Position

At Joseph’s Classic Market, our Seafood Department Manager leads a highly specialized department where quality, handling, and product knowledge matter. From receiving and inspecting daily deliveries to maintaining pristine displays and guiding customers with confidence, this role ensures every product meets the highest standards from dock to display. This role will strengthen your expertise in product sourcing, food safety, inventory management, and merchandising while leading a high-impact, detail-driven department. You’ll gain experience managing shrink, optimizing ordering, and developing a knowledgeable team that delivers both quality and service. We support leaders who take ownership, mentor their teams, and grow alongside the business.

Requirements

Minimum 2 years of leadership experience in seafood or fish market environments
Strong knowledge of seafood varieties, handling, and prep methods
Leadership and team development experience
ServSafe or food safety certification or willingness to obtain
Strong customer service, communication, and organization skills
Ability to work in cold/wet conditions and lift up to 50 lbs
Flexible availability including early mornings, weekends, and holidays

Responsibilities

Manage daily seafood operations including receiving, inspection, storage, preparation, and display
Ensure proper handling and storage temperatures according to health and safety standards
Maintain all equipment (scales, ice machines, knives, prep tables) in clean, working order
Execute opening and closing procedures and cleaning routines
Ensure compliance with FDA, state, and local seafood handling regulations
Receive and inspect all seafood shipments for quality and freshness
Rotate inventory using FIFO and monitor for spoilage or quality concerns
Maintain attractive, clean, well-stocked cases with clear signage and pricing
Conduct daily freshness checks and temperature logging
Coordinate with vendors to ensure proper specs and product quality
Create and maintain visually appealing displays that promote freshness and quality
Execute weekly ad plans, promotions, and seasonal merchandising
Ensure proper packaging, labeling, and signage of all seafood products
Coordinate with Prepared Foods or Meat departments on cross-promotions
Track and manage inventory to reduce shrink and maintain freshness
Order all seafood from approved vendors using proper par levels
Maintain accurate waste logs and track spoilage
Monitor sales trends to adjust orders accordingly
Deliver knowledgeable, helpful, and friendly service to all guests
Provide cooking tips, preparation advice, and product recommendations
Handle custom orders and special requests professionally
Address and resolve customer concerns or complaints quickly
Hire, train, schedule, and supervise seafood associates
Provide coaching, feedback, and performance evaluations
Monitor department attendance and ensure associates adhere to scheduled shifts and company timekeeping policies, addressing any attendance or punctuality concerns promptly and consistently
Follow up on performance or attendance issues with proper documentation and corrective action when necessary, including disciplinary action forms, notes to file, and Performance Improvement Plans (PIPs) to support accountability and improvement within the department
Lead daily huddles and set expectations for quality and service
Foster a team-oriented and clean work environment
Maintain all required logs (cooler temps, cleaning checklists, sanitation schedules)
Ensure department is always health-inspection and audit ready
Submit weekly performance metrics (sales, shrink, labor) to Store Manager