SEAFOOD/LEAD CLERK

The Kroger Co.•Enumclaw, WA

2d•$17 - $25

About The Position

The Seafood Lead Clerk creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role directs and supervises the functions, duties, and activities of the Meat/Seafood department while supporting its day-to-day operations. The clerk embraces the Customer 1st strategy and encourages associates to deliver excellent service, while demonstrating respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Must obtain a current food handlers permit once employed.
Adequate knife-handling skills and knife speed.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

High school education or equivalent preferred.
Management experience preferred.
Knowledge of cutting, traying, wrapping, and labeling.
Seafood experience.
Retail experience.
Second language skills in speaking, reading, and/or writing.

Responsibilities

Promote trust and respect among associates and communicate company, department, and job-specific information.
Collaborate with associates to promote teamwork and achieve company and store goals.
Set department performance goals and empower associates to meet or exceed targets.
Develop schedules that manage customer volume throughout operating hours.
Train and develop associates, and participate in the performance appraisal process.
Follow local, state, and federal laws and company guidelines.
Cut seafood to customer requests using proper cutting equipment; offer samples and inform customers about meat and seafood specials.
Prepare foods according to food temperature logs and cooking instructions.
Develop and implement a department business plan and promotional plans to achieve desired results.
Understand the store layout and locate products.
Create and execute sales promotions with store management, implement the department's periodic promotional plan, and stay current with present, future, seasonal, and special advertisements.
Monitor and control department expenses.
Monitor inventory and stocking conditions and report discrepancies.
Schedule price changes and update shelf tags and promotional signs daily, weekly, and monthly.
Follow country-of-origin labeling requirements and regulations.
Plan, organize, and supervise inventory; train department associates on inventory, stocking, and Computer Assisted Ordering.
Follow food safety regulations and guidelines, and maintain proper case and cooler temperatures and temperature logs.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
Act honestly and with integrity regarding customer and business information; follow directions and seek assistance when needed to resolve issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.