Seafood Assistant Department Manager

Hy-Vee•Savage, MN

11d

About The Position

The Seafood Assistant Department Manager provides prompt, efficient, and friendly customer service and assists the department manager in presenting fresh, innovative, high-quality products at competitive prices. The role supports department operations, merchandising, product preparation, ordering, inventory, scheduling, training, food safety, and sanitation. The assistant manager may assume department management duties when the Department Manager is absent and may assist in other store areas as needed. This position reports to store and department leadership, including the District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home, Meat Department Manager, Assistant Meat Department Manager, and Seafood Service Meat Manager. Clerks report to this position. The role involves daily contact with customers, suppliers/vendors, and the general public, and provides access to confidential employee and business information. Employment is contingent upon successful completion of a pre-employment drug screen. The anticipated starting wage is $17.00 to $21.25 per hour, depending on experience.

Requirements

High school education or equivalent.
Food safety knowledge or qualification.
Over one year up to three years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, follow technical manuals, and interact with people.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability that includes near and distance vision, depth perception, color vision, and field of vision, with or without correction.
Availability for required night and weekend shifts.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly, and helpful customer service; greet customers and assist them with products, orders, and other shopping needs.
Answer telephone calls promptly and assist customers, including taking product orders.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Ensure department standards are met and offer meal solutions and preparation advice to customers.
Assist the Department Manager with advertisements, projections and actuals, merchandising, and employee scheduling.
Prepare meat and seafood products for display and special orders, including cutting products correctly.
Order products, determine pricing, and control inventory.
Review product freshness and appearance; remove stale product, rotate stock, and replenish displays.
Assist with determining specials and demonstrations.
Train new employees and instruct, assign, review, and plan the work of others.
Maintain proper product temperatures and storage procedures to preserve freshness and control shrink.
Handle and resolve customer issues.
Follow sanitation procedures and maintain a clean and neat work area, personal hygiene, and dress standards.
Follow company policies and individual store guidelines, and report to work as scheduled and on time.
Assume management duties when the Department Manager is absent.
Assist with inventory, other store areas, and job-related duties or special projects as required.
Maintain responsibility for company assets, including equipment and merchandise.