SDR Team Lead - Mailchimp

MarketStar•MarketStar SLC, UT

1d•Hybrid

About The Position

MarketStar is seeking an SDR Team Lead to support its client, Mailchimp, in Salt Lake City, Utah. The role guides and motivates a team of Sales Development Representatives to meet sales targets by monitoring performance, implementing sales strategies, and providing coaching and support. The Team Lead manages day-to-day operations in partnership with the client, adapts to client demands and strategies, and helps the team work effectively across North American territories. The position is hybrid.

Requirements

At least 2 years of experience managing or coaching sales representatives in the technology sector.
Personal experience managing a full sales cycle or developing new business through prospecting.
Excellent presentation and listening skills.
Clear, thoughtful communication and exceptional critical-thinking skills.
Excellent verbal, digital, and written communication skills.
Ability to contribute to building new processes and systems.
Ability to streamline and develop workflows to improve team effectiveness.
Customer-oriented, with the ability to motivate others and drive high standards.
Self-reliant, adaptable, decisive, and professional, with the ability to multitask in a dynamic environment.
Proficiency in Microsoft Office, Google Suite, and relevant computer software and hardware.
Familiarity with Salesforce and comfort making data-driven decisions.

Responsibilities

Manage, coach, and mentor sales agents across multiple sales disciplines to meet targets and KPIs aligned with client and MarketStar expectations.
Maintain a hands-on approach while adapting to client demands and strategies.
Develop a strong understanding of client offerings so the team can support differing North American territories effectively.
Improve team effectiveness by identifying opportunities to create systems, structures, and processes.
Create a culture of focus, teamwork, and outstanding performance.
Drive thought leadership within the wider sales team.
Adhere to team goals agreed upon with the client.
Own day-to-day operations in partnership with the client contact.
Manage performance discipline, employee scheduling and attendance, time-card approvals, performance evaluations, and related management functions.