SDR Team Lead

Agora•New York, NY

11d•Onsite

About The Position

Agora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 700+ GPs, owners/operators, and investment firms globally, we help teams streamline the full lifecycle of investment management—from fundraising and onboarding to reporting, distributions, tax, and back-office automation. But we’re more than just software. We’re a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter. Agora is backed by top-tier VCs like Insight Partners and Qumra Capital, and we’re growing fast. We’ve been named one of Globes’ Most Promising Startups, recognized as a Best Start-Up Companies to Work For by Duns 100, and one of Business Insider’s Hottest PropTech Startups. About the role: We're hiring an SDR Team Lead to lead our New York outbound Sales Development team of 6-8 SDRs. You'll own the team's qualified-meeting and pipeline results, coach every rep to get better every week, and hire and onboard new SDRs as we grow into 2027. This is a first leadership step for a top-performing Senior SDR or BDR who has consistently hit their numbers, earned a promotion, and is ready to lead. If you've been mentoring newer reps and want to turn that into a real management role, this is it. You'll stay close to the work, too: when the team needs it, you'll pick up the phone and book meetings alongside them.

Requirements

2+ years in outbound sales development (SDR/BDR). Inbound experience is a plus, but outbound is a must.
A consistent track record of hitting or beating quota.
At least one promotion earned through performance (for example, SDR to Senior SDR).
Strong written and verbal communication, with the ability to give clear feedback and represent the team to sales leadership.
Comfortable reading activity, conversion, and pipeline dashboards and turning the numbers into action.
Based in the New York City area and able to work from our Chelsea office 4-5 days per week.

Nice To Haves

Experience selling a complex product: commercial real estate, fintech, proptech, or another vertical SaaS with a sophisticated buyer.
Formal or informal experience mentoring other SDRs (onboarding new hires, running role-plays, or a rep reporting to you).
Has built or improved an outbound playbook or cadence.
Experience with a CRM and sales engagement tools. We use HubSpot, Amplemarket, and Orum, but any comparable tools are great. We'll train you on ours.

Responsibilities

Own the team's qualified-meeting and pipeline results.
Coach every rep to get better every week.
Hire and onboard new SDRs.
Runs weekly 1:1s with each SDR on pipeline, activity, and blockers.
Coaches hands-on across phone, email, and LinkedIn, using call reviews, live call listening, message reviews, and role-play on objection handling and cold outreach.
Gives direct, frequent feedback and always follows up to make sure it turns into real change.
Leads from the front, sets the energy in the office, and jumps into prospecting when the team needs it.
Takes ownership of weekly, monthly, and quarterly attainment against qualified-meeting and pipeline targets.
Sets clear goals and tracks activity, conversion, and quality metrics per rep (calls, sequences, meetings booked, meetings held, meeting-to-opportunity conversion).
Spots underperformance early and leads improvement plans when needed.
Reports team performance to the Senior SDR Manager, celebrates wins, and addresses challenges quickly so every SDR knows their impact.
Partners with the People team to hire great SDRs for the New York team.
Owns onboarding and ramp for every new SDR who joins.
Keeps outbound playbooks, cadences, and enablement materials sharp and up to date.
Works with AE Team Leads to keep the SDR-to-AE handoff clean and meeting quality high.
Partners with Marketing and Revenue Operations on messaging, data hygiene, and reporting.