SDR Manager

Niural • New York City, NY

9d

About The Position

Niural is seeking an SDR Manager to lead the team responsible for filling the top of Niural's sales funnel across their US and global payroll and benefits, US PEO, Employer of Record (EOR), and bill pay products. This is a player-coach role where you will hire, coach, and manage a team of Sales Development Representatives (SDRs) who prospect and qualify leads. You will build systems, cadences, and coaching strategies to create a high-performing pipeline engine, while also staying involved in calls, messaging refinement, and deal troubleshooting. Collaboration with Sales leadership and Account Executives is key to ensure generated leads convert into pipeline and revenue.

Requirements

• Carried an SDR or sales quota and understand great outbound from the inside.
• Experience managing, coaching, or mentoring a sales development team, or demonstrated leadership as a top performer ready for the next step.
• Strong communicator capable of coaching on both the art and science of outbound.
• Data-driven, comfortable using the CRM, and able to translate activity metrics into coaching priorities.
• Resilient and persistent, and able to help the team stay that way through rejection and ramp-up.
• Organized to manage a team's pipeline and personal priorities simultaneously.
• Customer-centric mindset, helping the team understand and speak to real prospect pain points.
• Proactive, resourceful, and comfortable building process where none exists.
• 5+ years of relevant experience in HR, technology, or software sales, including at least 1-2 years in a leadership, mentorship, or management capacity.
• Demonstrated military experience with skills such as teamwork, resilience, negotiation, and trust-building, coupled with a strong "never give up" attitude.
• Experience in professional team sports during college, showcasing teamwork, discipline, and a competitive spirit, with a proven track record of leading others.

Responsibilities

• Hire, onboard, and develop a team of SDRs, building a bench that can grow with the company.
• Set and manage individual and team targets, tracking activity, pipeline, and conversion metrics against goals.
• Coach reps on outbound strategy, objection handling, and qualification through call reviews, role-play, and side-by-sides.
• Build and refine outbound playbooks, sequences, and messaging across calls, email, and social.
• Own the SDR-to-AE handoff process, working with Account Executives to make sure qualified leads convert into pipeline.
• Manage the team's use of the CRM and sales engagement tools, keeping activity and data clean and reportable.
• Report on team performance to Sales leadership, flagging risks and opportunities early.
• Stay close to the front line: jump into calls, prospecting, and outreach when it helps the team or a specific deal.
• Continuously test and improve outbound tactics as products, markets, and buyer personas evolve.

Benefits

• Competitive salary plus commission/bonus package designed to reward your expertise and your team's results.
• Access to continuous learning and career advancement programs.
• Supportive and collaborative work environment where ideas are valued and teamwork is encouraged.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed