SDR Manager

Conduit AI•San Francisco, CA

5d•Onsite

About The Position

Conduit is an AI agent platform purpose-built for hospitality. Hotels, vacation rentals, and resorts deploy our agents across guest-facing communication and internal operations, running millions of workflows a day. Hospitality is 10% of global GDP and it turns on customer experience. Resolving a guest request immediately is most of that experience, and resolving one means moving across several tools and between several people. That coordination is the work, and it is what our agents do. The playbooks book meetings, the stack is built, and RevOps supports it. Conduit needs someone whose whole job is running that team. You will hire the team, ramp it, and double it in your first 90 days across short-term rental managers and hotels, while meeting quality stays where it is today. This is a player-coach seat. You spend your first weeks on the phones in each segment so you can teach the motion from experience. You will work in person, five days a week, in San Francisco, and report to the CEO.

Requirements

Managed SDRs and the numbers went up.
Led an SDR or BDR team at a B2B SaaS company, and the team hit its pipeline targets.
Carried an SDR quota yourself and can still book a meeting today.
Can tell who will ramp.
Hired several reps in a single month and most of them made it.
Know the pipeline math.
Can tell a volume problem from a conversion problem and build a hiring plan the founders can budget against.
Run a tight week.
2+ years directly managing an SDR or BDR team, and time carrying an SDR quota yourself.

Nice To Haves

Hospitality experience is a plus.
Selling to short-term rental managers, hotels, or hospitality tech, or growing a team through Series A or B.

Responsibilities

Hire fast without lowering the bar.
Build the capacity model, run the loop, and fill a cohort of SDRs in your first 30 days.
Ramp every rep.
Coach on real calls.
Rewrite the playbooks.
Own the numbers.
Build the path to AE.