SCTT Care Coordinator

Clarvida - Tennessee•Knoxville, TN

About The Position

The Care Coordinator provides Clarvida-approved therapeutic interventions, case coordination, and resource linkage to clients and involved parties, such as family members, DCS, court personnel, and non-relative supports, to address identified needs and support changes within individuals or families. The role includes working with clients in the IDD and/or Autism population. The Care Coordinator may assess clients during intake, conduct community visits, transport clients, and complete on-call duties. The role also provides therapeutic services to clients and families, including coping skills, behavior modification, parenting skills, and crisis intervention. The Care Coordinator works with each client’s treatment team to create, personalize, and update treatment plans and other documentation, ensuring consistency with Clarvida policy, state licensing regulations, and COA accreditation requirements. The position serves as a liaison and advocate with other professionals and agencies, attends supervision and treatment team meetings, and completes required client presentations. The role supports team members, completes clinical documentation within established time frames, resolves documentation deficits within allotted time frames, conducts assigned peer audits, and contributes to the Performance Quality Improvement Cycle through data collection and use to continuously improve client and program services.

Requirements

  • Bachelor’s degree in a Human Service discipline from an accredited four-year college or university.
  • 1 year of relevant experience in the Mental Health field.
  • Thorough knowledge of child development and behavior modification.

Responsibilities

  • Provide Clarvida-approved therapeutic interventions, case coordination, and resource linkage to clients and involved parties.
  • Assess clients during intake as needed.
  • Conduct community client visits and transport clients.
  • Complete on-call duties.
  • Provide therapeutic services to clients and families, including coping skills, behavior modification, parenting skills, and crisis intervention.
  • Collaborate with assigned clients’ treatment teams to create, personalize, and update treatment plans and other necessary documentation.
  • Ensure plans comply with Clarvida policy, state licensing regulations, and COA accreditation requirements.
  • Serve as a liaison and client advocate with professionals and agencies involved in assigned clients’ care.
  • Attend supervision and treatment team meetings and present on assigned clients as required.
  • Support fellow team members to promote positive outcomes for clients and families.
  • Complete clinical documentation within established time frames and rectify deficits within allotted time frames.
  • Complete assigned peer audits and contribute to the Performance Quality Improvement Cycle, including collecting and using data to improve client and program services.

Benefits

  • Paid vacation days that increase with tenure (full-time employees).
  • Separate sick leave that rolls over each year (full-time employees).
  • Up to 10 paid holidays (full-time employees).
  • Medical, dental, and vision benefit plan options (full-time employees).
  • DailyPay access to daily earnings (full-time employees).
  • Training, development, and continuing education credits for licensure requirements (full-time employees).
  • 401K.
  • Free licensure supervision.
  • Pet insurance.
  • Employee Assistance Program.
  • Perks @ Clarvida national discounts on shopping, travel, Verizon, and entertainment.
  • Mileage reimbursement.
  • Cellphone stipend.
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