SCS - Shared Services Intern - 2027

Federal Reserve Bank of Philadelphia•Cleveland, OH

20h•Onsite

About The Position

The Shared Services Group within Supervision & Regulation, Credit Risk, and Statistics supports and assists businesses to implement technology solutions effectively and efficiently by analyzing and defining the requirements of a project utilizing available resources. This internship offers hands-on experience and insights into the operations field through real-world projects and challenges. Interns will receive guidance and mentorship from experienced professionals, build connections within the industry, and participate in professional development opportunities.

Requirements

Currently pursuing an undergraduate degree or graduate degree with a minimum GPA of 3.0.
Should have at least one semester left to complete in school.
Strong computer/technical skills required.
Proficiency with Microsoft Office products, specifically Excel and Access (or familiarity with other data access tools).
Ability to work in a deadline driven environment and ability to multitask.
Ability to work both in a group setting and on an individual basis.
Strong oral and written communication skills.
Must be a U.S. citizen, permanent resident, or green card holder.
Must undergo an enhanced background check.
Must comply with all applicable information handling rules.
Non-U.S. citizens must sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship.

Nice To Haves

Add in field of study based on business line.

Responsibilities

Applies security and audit access requirements in support of users and projects, ensuring compliance with organizational policies and standards.
Performs periodic access reviews to validate that user permissions align with current roles and responsibilities, escalating discrepancies as needed.
Assists in provisioning, modifying, and de-provisioning user access in a timely and accurate manner to support business operations and minimize security risk.
Documents access management processes and maintain accurate records to support audit readiness and regulatory compliance.
Supports the investigation and resolution of access-related issues, working cross-functionally to ensure minimal disruption to users and projects.
Communicates access policies and procedures clearly to end users, translating technical requirements into practical, understandable guidance.
Develops concise system requirements and use cases for use in development processes to support new or enhanced business functionality.
Participates in testing during the development cycle and helps ensure that the developed solution meets the business requirements.
Provides effective and timely communication to project stakeholders.
Provides analytical support through review of various data sources, makes recommendations, and prepares periodic reports.
Performs other duties as assigned or requested.