SCRUM MASTER

Zermount, Inc•,

33d•Remote

About The Position

Zermount Inc. is seeking a Scrum Master who can drive Agile excellence and empower teams to deliver high-quality products and services to our government clients. As a Scrum Master on our project, you will coach and guide cross-functional teams through Scrum events, remove impediments, and foster a culture of continuous improvement. You will partner with stakeholders at all levels to align priorities, drive decision making, and translate complex requirements into actionable sprint goals that deliver measurable outcomes. We need someone who can meet teams where they are, champion Agile best practices, and elevate team performance through coaching, mentoring, and data-driven retrospectives. You will balance Business as Usual operational demands with strategic initiatives, ensuring teams maintain velocity and delivery quality across competing priorities. Your ability to build trust, resolve blockers, and inspire high performance will be vital as you help teams navigate ambiguity and deliver results in a fast-paced environment. Join our team as we advance Agile practices across the organization and build a culture of iterative delivery and continuous improvement.

Requirements

Prior experience on a scrum team
Knowledge of scrum and agile techniques
Strong communication, interpersonal and mentoring skills
Technical knowledge of complex enterprise IT systems
Ability work with and lead a team
Experience communicating effectively, both oral and written, with technical, non-technical, and executive-level customers.
Knowledge in risk assessment methodologies.
Excellent communication skills, with the ability to explain complex concepts in a clear, concise manner.
Strong problem-solving skills, proactive attitude towards identifying potential issues and implementing solutions.
The ability to organize and motivate a project team.

Nice To Haves

Experience coaching teams through Agile adoption and transformation.
Certifications such as PSM, PSPO, CSM, SAFe, PMI-ACP, PMP, or ITIL.
Familiarity with ITIL, PMBOK, Scrum Guide, Kanban, and Agile best practices.
Experience in regulated, compliance-driven, or governance-heavy environments.
Data visualization and reporting experience (Power BI or similar dashboarding tools).
Planning and managing IT projects
Experience with cloud-based environments and technologies is preferred.

Responsibilities

Guides and coach the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers.
Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.
Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
Works with Agile coaches and other Scrum Masters to grow within the role.
Contributes to the advancement and improvement of Agile practices within the organization.
Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
Acts as a leader who coaches and supports Agile teams assigned to mainly Business as Usual (BAU) work and to a lesser degree, important department initiatives and applicable portions of corporate projects and initiatives.