Scrum Master

Summit Credit Union • Village of Cottage Grove, WI

1d • Hybrid

About The Position

At Summit Credit Union, we believe great teams deliver great member experiences—and strong Agile practices make that possible. As a Scrum Master, you’ll play a critical role in enabling high-performing Agile teams to deliver valuable, high-quality solutions. By coaching teams, removing obstacles, and driving continuous improvement, you’ll help create an environment where collaboration thrives and outcomes improve—for both internal stakeholders and ultimately our members.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, or related field
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification
• 3+ years of experience working in Agile environments, including Scrum Master or similar role (or equivalent combination of education and experience)
• Strong knowledge of Scrum framework and Agile methodologies
• Proven coaching and facilitation skills
• Excellent communication, collaboration, and conflict resolution abilities
• Ability to manage dependencies and remove barriers across teams and functions
• Experience working closely with stakeholders and cross-functional teams
• Strong analytical mindset with the ability to leverage metrics for continuous improvement
• Experience with Agile project management tools such as Jira or Azure DevOps

Responsibilities

• Support Agile delivery teams as a servant leader, guiding them in Scrum practices and principles
• Foster team maturity by enabling self-organization, accountability, and consistent Agile execution
• Identify, escalate, and remove impediments to minimize disruptions and keep delivery on track
• Facilitate Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives) to ensure effective collaboration and progress
• Partner closely with Product Owners, Development Teams, and leadership to align priorities and ensure clarity of goals
• Promote transparency by communicating progress, risks, and outcomes to stakeholders and leadership
• Use metrics and team insights to improve delivery predictability, product quality, and performance
• Drive continuous improvement through retrospectives and actionable team feedback
• Create and maintain a psychologically safe, high-performing team environment that supports innovation and collaboration
• Ensure Agile processes, artifacts, and practices are consistently applied and scalable across teams

Benefits

• A meaningful role where you help teams succeed and deliver impactful solutions to members
• Opportunities to influence team culture, performance, and continuous improvement
• A collaborative environment where your expertise in Agile practices drives real outcomes
• A culture that values transparency, accountability, and innovation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level