Scrum Master

Judi Health•Charlotte, NC

13d•Hybrid

About The Position

Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels. At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health . Location: Hybrid 3 days a week in-office (NYC, Denver, CO or Charlotte, NC area) Position Summary: We are seeking a skilled and passionate Scrum Master to support the development teams in applying agile practices effectively, with a focus on the Scrum framework. This role will foster a culture of continuous improvement, collaboration, and transparency, while guiding teams through agile maturity and delivering high-quality outcomes.

Requirements

Bachelor’s Degree in business, information technology, or 3 years’ work experience in related field required.
3 years working in Scrum Master role or on a Scrum Team.
Strong communication skills grounded in commitment, courage, focus, openness, and respect.

Nice To Haves

Practical experience with multiple agile frameworks and their effective application.
Strong facilitation and conflict resolution skills.
Experience teaching and mentoring on Scrum and agile principles.
Understanding of business strategy techniques like Lean Startup and Design Thinking.
Experience with forecasting and release planning using agile metrics.
Knowledge of CI/CD and emergent architecture in iterative development.
Ability to build simple automation to support Scrum practices.
Certified Scrum Master (CSM) or equivalent certification preferred.

Responsibilities

Agile Coaching & Facilitation: Facilitate Scrum events and coach teams to self-organize and continuously improve. Design and lead retrospectives tailored to team needs. Conduct quarterly team health checks and maturity assessments. Guide teams in applying lean and agile principles to improve delivery.
Team & Stakeholder Engagement: Foster collaboration between Scrum Teams and stakeholders. Mediate conflicts and support team dynamics to ensure a healthy team environment. Support onboarding and agile adoption for new team members and teams.
Process Improvement & Metrics: Identify and remove impediments to team progress. Leverage empirical data to drive continuous improvement. Prepare and present sprint reports including velocity, capacity, and predictability metrics. Build and maintain workflows and automation to enhance team efficiency.
Product & Planning Support: Collaborate with product teams on backlog management and empirical planning. Assist in roadmap development and release forecasting using agile metrics. Promote best practices in lean, iterative software delivery.