Scrum Master

INDEX ANALYTICS LLC•Baltimore, MD

15d•$100,000 - $125,000•Remote

About The Position

Index Analytics, LLC is seeking a Scrum Master to coach Agile teams delivering digital products for federal clients. This servant-leader role facilitates SAFe and team-level ceremonies, removes impediments, improves delivery flow, and uses meaningful metrics to help teams become more predictable, collaborative, and self-organizing. The position is remote-first and open to candidates residing in the United States. Occasional travel and on-site presence may be required for client meetings, project activities, training, or other organizational needs. Standard business hours align with Eastern Time, though availability outside normal business hours may occasionally be required for releases, incidents, deadlines, surge support, or other business-critical situations. Applicants must be legally authorized to work in the United States. Where required by assigned work, candidates must be able to obtain and maintain a federal client badge and successfully complete a Public Trust background investigation. The anticipated salary range is $100,000 to $125,000 per year across geographic locations; final compensation depends on skills, qualifications, relevant experience, internal equity, and market conditions. Benefits include medical, dental, and vision coverage, retirement savings options, discretionary bonus opportunities, and reimbursement for professional development and continuing education.

Requirements

Bachelor's degree in a relevant discipline.
At least six years of professional experience, including three or more years leading or coaching Agile delivery teams.
Prior experience as a Scrum Master or Agile Team Coach in a software delivery environment.
Strong knowledge of SAFe, Scrum, Kanban, backlog management, dependency management, and Agile metrics.
Experience with Jira, Confluence, or comparable delivery tools.
Ability to lead through influence and communicate with technical teams, business stakeholders, and government clients.
Legally authorized to work in the United States.
Where required by assigned work, ability to obtain and maintain a federal client badge and successfully complete a Public Trust background investigation.

Nice To Haves

SAFe Scrum Master, SAFe Advanced Scrum Master, Certified ScrumMaster, or comparable certification.
Experience facilitating distributed or remote teams.
Experience with Salesforce, DevOps, Copado, customer-facing web or mobile applications, or analytics products.
Prior CMS, Medicaid, Medicare, or other federal agency experience.

Responsibilities

Facilitate iteration planning, daily team syncs, backlog refinement, sprint reviews, retrospectives, and Innovation and Planning events.
Support Program Increment planning and execution, including objectives, risks, dependencies, capacity, and cross-team coordination.
Coach teams and Product Owners on Agile values, SAFe practices, backlog health, acceptance criteria, Definition of Ready, and Definition of Done.
Track flow, velocity, throughput, predictability, work in progress, and other relevant metrics; use trends to guide improvement rather than individual performance assessment.
Identify and remove impediments, escalate systemic risks, and coordinate dependencies across teams and stakeholders.
Promote DevSecOps, built-in quality, acceptance test-driven development, and continuous improvement practices.
Support transparent status reporting, release readiness, risk management, and stakeholder communication.
Collaborate with other Scrum Masters and Agile Coaches to improve practices across the program.