Scrum Master

Command Holdings•Washington, DC

17d

About The Position

CeLeen, an operating group of Command Holdings, is seeking a Scrum Master for a potential effort supporting the Department of State, Bureau of Consular Affairs/Passport Office. The position is contingent on contract award. The Scrum Master will serve multiple Agile teams, support program operations, and help foster collaboration, learning, continuous improvement, and innovation. The role also includes implementing quality management systems compliant with ISO 9001 and advising stakeholders on technical issues, operational challenges, and improvement initiatives. The work environment requires the ability to sit at a computer terminal for extended periods and work in confined areas. Physical demands include sitting, standing, talking, and hearing; employees often sit and use their hands and fingers to operate a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel is minimal, estimated at 0–10%.

Requirements

Master’s degree and 8 years of relevant experience, or bachelor’s degree and 12 years of relevant experience.
Current, active Secret security clearance.
Current Certified Scrum Master (CSM) certification or Program Management Institute Agile Certified Professional (PMI-ASP) certification.
Demonstrated experience implementing ISO 9001 standards.
Outstanding communication skills, influencing abilities, and client focus.
Professional proficiency in English.
Demonstrated proficiency using all Microsoft Office applications.
Ability to access federal facilities in compliance with Real ID.
Must be currently authorized to work in the United States on a full-time basis; the company will not sponsor work visas.
Ability to sit at a computer terminal for an extended period and work in confined areas.
Ability to sit, stand, talk, and hear, and often sit and use hands and fingers to operate a computer.

Nice To Haves

Direct experience with Consular Affairs/Passport Office or other Department of State directorates.
Experience recommending and implementing organizational improvements.
Experience providing technical recommendations to Government stakeholders.

Responsibilities

Implement Quality Management Systems in compliance with ISO 9001.
Serve as Scrum Master for multiple Agile teams.
Foster an environment that encourages collaboration, learning, continuous improvement, and innovation.
Identify and remove impediments that may hinder team progress.
Protect the team from external distractions.
Advise stakeholders on technical issues, operational challenges, and improvement initiatives.
Collaborate with multidisciplinary teams to support program operations.