Scrum Master with Utilities Domain

Infosys•Miami, FL

About The Position

In the assigned Job Role of Domain Consultant 2, your Area Of Responsibility will be as below: Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices. Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights. Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector. Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability. Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation. Your contribution to the team: A collaborative spirit and excellent communication skills. Strong analytical and coordination skills with a focus on process optimization. A knack for creating detailed process maps and technical documentation with domain specialization. Proactive approach to in conducting benchmarking studies and product research. Familiarity with system implementation, configuration, and maintenance. Effective collaboration and communication abilities with cross-functional teams. The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through the complexities of disruption, enabling them to unlock value and realize sustainable growth. Join us to be part of a pioneering team that leverages advanced AI and digital technologies to drive innovation and operational excellence. You'll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. If you're passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and excel.

Requirements

Experience with Agile methodologies and Scrum framework.
Experience working as a Scrum Master with stakeholder management, facilitation.
Experience with Agile tools such as Jira, Azure DevOps, or similar.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.

Nice To Haves

Experience working in large-scale Agile environments.
Experience in Utilities domain knowledge.
Scrum Master certification (CSM, PSM, SAFe Scrum Master, etc.).
Experience in Project Management

Responsibilities

Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices
Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights
Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability
Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation
Stakeholder management
Facilitation