Scrum Master

Aptive Environmental•Provo, UT

37d•$130,000•Onsite

About The Position

We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Scrum Master position located in Provo, Utah. Aptive's Technology organization builds the platform behind 76 markets and thousands of field technicians — service scheduling, billing and payments, customer experience, and the data that drives it all. As we've grown, our engineering teams need more consistent delivery rhythm than any one manager can maintain alone. You'll be the person who provides it. Working alongside our engineering managers, you'll run the ceremonies, sharpen the planning, and clear the obstacles that keep sprints from finishing. This is a hands-on facilitation role for someone who gets satisfaction from teams shipping predictably. What the first 90 days look like Days 1–30: Observe current ceremonies across teams. Document how each one actually plans today and where sprints break down Days 30–60: Establish consistent ceremony cadence and a shared definition of done. Begin reporting delivery metrics Days 60–90: Deliver a clear read on sprint predictability, with specific recommendations for the two or three changes that would most improve it

Requirements

3+ years as a Scrum Master, agile coach, or delivery lead supporting software engineering teams
Direct experience facilitating Scrum ceremonies for multiple teams at once
Fluency with Jira or a comparable tool, including building reports leadership will read
The ability to influence without authority — you'll guide engineering managers who don't report to you
Comfort pushing back when a sprint is overcommitted, and doing it in a way that lands
Strong written communication, since much of the coordination happens asynchronously

Nice To Haves

CSM, PSM, or equivalent certification
Experience in field service, logistics, or route-based operations
Exposure to Kanban and scaled frameworks, plus the judgment to use them selectively
Background working with teams on payments, billing, or data platform work

Responsibilities

Sprint planning support across multiple engineering teams — partnering with engineering managers to size work realistically, surface dependencies early, and keep sprint scope honest
Facilitating the core ceremonies: planning, daily standups, backlog refinement, sprint reviews, and retrospectives that produce actual changes rather than a list
Impediment removal — tracking blockers to resolution and escalating the ones that need a decision from someone more senior
Delivery visibility: velocity, cycle time, carryover, and sprint predictability, reported in a form engineering managers and leadership both trust
Cross-team coordination where work spans teams, so dependencies are negotiated before they become slips
Agile coaching for engineers, managers, and product partners — raising the floor on practice without turning process into ceremony for its own sake
Continuous improvement of how we plan and deliver, adapting the process to the teams rather than the reverse