Scrum Master

S&P Global•Princeton, NY

About The Position

The Scrum Master will join S&P Dow Jones Indices’ Technology Governance & Delivery Enablement team, which establishes portfolio planning and execution practices, supports operational excellence, and fosters collaboration through lean portfolio management and agile ways of working. The role guides one or two Scrum teams in adopting Agile practices and delivering prioritized business value, with a focus on team dynamics, continuous learning, and agile maturity across teams and Agile Release Trains (ARTs). The Scrum Master removes impediments to help teams meet iteration and Program Increment (PI) objectives and works with product, technology, design, security, and quality engineering colleagues to keep development aligned with business needs, product roadmaps, and priorities. The role offers the opportunity to work with global teams, develop agile and delivery capabilities, and engage stakeholders across a large organization. It emphasizes coaching, facilitation, cross-team coordination, data-informed continuous improvement, and the effective use of AI and generative AI in team practices and product and development lifecycles. S&P Dow Jones Indices provides index solutions and market data and research, including well-known indicators such as the S&P 500 and Dow Jones Industrial Average. It is a division of S&P Global, which describes its mission as advancing essential intelligence and lists integrity, discovery, and partnership as its values.

Requirements

12–15+ years of industry experience, including 5–6 years as a Scrum Master across product teams.
Experience working with SAFe, value streams, and Agile Release Trains.
Strong facilitation, conflict-resolution, stakeholder-management, and continuous-improvement skills.
Ability to understand domain-specific and technical discussions well enough to facilitate Agile events, dependency conversations, risk reviews, and team decision-making.
Proven ability to improve Agile execution, delivery predictability, quality, and business value.
Track record of enabling efficient delivery of prioritized business value, with a focus on accelerated delivery, improved quality, measurable outcomes, and maximum ROI.
Expertise in Agile metrics, Kanban practices, lean portfolio management, and the enterprise software delivery lifecycle.
Hands-on experience with tools such as Azure DevOps, Confluence, Power BI, MS Teams, SharePoint, JIRA, or VersionOne.
Excellent organizational, statistical, analytical, problem-solving, written communication, and oral presentation skills.
Exposure to AI capabilities in Scrum and SAFe practices.
Bachelor’s degree or higher in finance, business management, information technology, or a related field.
SAFe Scrum Master 6.0 certification is required.
Assertive, industry-aware, and confident in guiding teams on Agile/Scrum principles, SAFe 6.0, Scrum/Kanban with AI-enabled practices, and built-in quality; able to make tough calls and ensure Agile principles are consistently applied.
Self-starter who promotes strategic alignment and is methodical, detail-oriented, efficient, organized, and highly productive.
Able to create transparency through appropriate disclosure to forums, stakeholders, and leadership, supporting trust and timely decisions.
Comfortable using AI to improve productivity, decision-making, and team or product outcomes.

Nice To Haves

Financial industry experience.
SASM, PSM, CSM, APM, or CTC certifications.
Prior Agile Coach experience.
Familiarity with BDD, ATDD, TDD, CI/CD, pair programming, automation, and Kaizen.

Responsibilities

Coach teams on Agile, Scrum, Kanban, SAFe, and built-in quality practices.
Facilitate sprint planning, daily stand-ups, backlog refinement, reviews, retrospectives, and PI Planning; support draft planning, backlog readiness, blocker identification, dependency coordination, risk resolution, and alignment of team objectives with broader OKRs in partnership with Scrum Masters and the RTE.
Remove impediments, identify risks, manage dependencies, and improve team flow using Agile metrics; take accountability for escalating and resolving risks, blockers, and bottlenecks affecting iteration goals and PI objectives.
Drive continuous improvement, self-organization, decision-making, and conflict resolution.
Create a trusted and safe team environment where members can share input, raise concerns, and collaborate constructively.
Represent the team in Scrum-of-Scrums, ART Syncs, Value Stream Syncs, and other cross-team forums; coordinate with Scrum teams, ARTs, RTEs, Product Owners, Product Managers, and technical leads to communicate dependencies, improve transparency, and align delivery.
Partner with Product Managers, Product Owners, and Technical Leads to maintain a healthy backlog and ensure MVPs, features, and user stories are clear, concise, prioritized, and aligned with business goals, product roadmaps, and team readiness.
Generate and maintain Agile dashboards and metrics to support data-driven decisions, transparency, predictability, and continuous improvement.
Promote AI and GenAI practices, including balancing digital and human teams, using AI agents in team ways of working, and applying GenAI across product and development lifecycles.

Benefits

Health care coverage designed for mind and body.
Generous time off.
Access to learning and career-development resources.
Competitive pay and retirement planning.
Continuing education program with a company-matched student loan contribution.
Financial wellness programs.
Family benefits and perks.
Retail discounts.
Referral incentive awards.
Annual incentive plan and other forms of variable compensation, where applicable.
Additional S&P Global benefits; details vary by location.