Q2-NAMDLY-USA-IC2-ScrumMaster-CapitalGroup

Infosys•Irvine, CA

About The Position

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

Requirements

Proven experience as a Scrum Master in an Agile delivery environment.
Strong facilitation skills with the ability to lead effective ceremonies.
Demonstrated ability to identify, track, and resolve team impediments.
Proficiency with Agile tools (e.g. Jira, Azure DevOps, Confluence).
Excellent stakeholder communication and reporting skills.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
Infosys is unable to provide immigration sponsorship for this role now or in the future.

Nice To Haves

Certified Scrum Master (CSM), SAFe Scrum Master, or equivalent Agile certification is good to have.
Experience working within scaled Agile frameworks (SAFe, LeSS, or Nexus).
Familiarity with program-level governance and risk management practices.
AWS Awareness is preferred.

Responsibilities

Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
Proven experience as a Scrum Master in an Agile delivery environment.
Strong facilitation skills with the ability to lead effective ceremonies.
Demonstrated ability to identify, track, and resolve team impediments.
Proficiency with Agile tools (e.g. Jira, Azure DevOps, Confluence).
Excellent stakeholder communication and reporting skills.