Scrum Master /Project Manager Senior Associate

DTCC•Jersey City, NJ
•Hybrid

About The Position

The Senior Associate Scrum Master supports cross-functional teams in applying Agile and Scrum practices to deliver high-quality technology solutions for DTCC’s core business lines. The role partners with Product Owners, Business Analysts, developers, testers, and other stakeholders to facilitate delivery, remove impediments, manage dependencies, and promote continuous improvement within the squad. It also supports release and project planning, coordinates work across Development, Testing, UAT, and Production environments, and helps ensure adherence to financial industry regulations, data security standards, risk and control requirements, and internal governance processes. DTCC offers a flexible hybrid model with three days onsite and two days remote. Onsite days include Tuesdays, Wednesdays, and a third day determined by the team or employee.

Requirements

  • At least 6 years of related experience, including experience in Agile technology delivery environments.
  • Bachelor's degree or equivalent experience.
  • Strong working knowledge of Agile frameworks and methodologies, including Scrum and Kanban.
  • Experience supporting software application development, technology transformation, cloud migration, or similar technology initiatives.
  • Hands-on experience with Jira and familiarity with project and delivery management tools.
  • Ability to facilitate Agile ceremonies and work effectively with Product Owners and cross-functional technology teams.
  • Ability to identify and communicate risks, dependencies, blockers, and delivery concerns.
  • Strong organizational and project management skills, including managing project plans, schedules, milestones, dependencies, and competing priorities.
  • Ability to coordinate resources and activities across multiple teams while keeping deliverables and timelines on track.
  • Strong attention to detail and ability to track action items, risks, issues, and dependencies through resolution.
  • Strong communication, facilitation, organization, and stakeholder-management skills.
  • Ability to balance multiple priorities in a fast-paced environment.

Nice To Haves

  • Exposure to SAFe.
  • Scrum Master certification such as Certified ScrumMaster (CSM), PSM, PMI-ACP, or equivalent.
  • Familiarity with financial services, technology risk, or risk and control practices.

Responsibilities

  • Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
  • Support the squad in applying Scrum and Agile principles and continuously improving its ways of working.
  • Partner with Product Owners, Business Analysts, developers, testers, and other stakeholders to align priorities, deliverables, and timelines.
  • Create and maintain Jira boards and accurately track sprint commitments, deliverables, risks, issues, and dependencies.
  • Monitor squad progress and provide clear updates on delivery status, metrics, risks, and impediments.
  • Identify delivery blockers and work with appropriate teams and stakeholders to resolve or escalate them.
  • Support release and project planning, including timelines, dependencies, resource coordination, and delivery milestones.
  • Coordinate activities across Development, Testing, UAT, and Production environments to support successful releases.
  • Support adherence to financial industry regulations, data security standards, risk and control requirements, and internal governance processes.
  • Participate in Scrum of Scrums and other cross-team forums to coordinate dependencies and maintain alignment across squads.
  • Maintain project budgets and forecasts, track forecast versus actual spend, identify variances, and provide financial reporting and updates to stakeholders.
  • Monitor project financials and proactively communicate budget risks, forecast changes, and material variances.

Benefits

  • Competitive compensation, including base pay and annual incentive.
  • Comprehensive health and life insurance and well-being benefits, based on location.
  • Pension and retirement benefits.
  • Paid time off and personal/family care, and other leaves of absence.
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