About The Position

The Scrum Master / Project Manager II will support Cencora’s SAP BAU team on high-priority initiatives, with a focus on OTC enhancement projects. The role is responsible for end-to-end project management, coordination, and delivery, including project planning, backlog management, stakeholder engagement, status reporting, budget tracking, change control, issue and risk management, and coordination across matrixed teams. The successful candidate will have prior SAP project management experience, familiarity with security and compliance domains, and the ability to manage work across Agile and Waterfall delivery models. The position requires strong communication, facilitation, analytical, and organizational skills, along with the ability to identify risks, manage dependencies, and drive continuous improvement. Agile SAFe certifications and transformation experience are considered advantages. Cencora describes this as a standardized, non-contractual reference profile. Actual duties and responsibilities may vary according to business needs, local requirements, and operational practices.

Requirements

  • Bachelor’s degree in Business, Management, Information Systems, Engineering, or a related field; equivalent work experience may be considered.
  • Seven or more years of IT work experience, including significant experience managing technology projects.
  • Prior SAP project management experience and a working understanding of SAP technology, integrations, and related technical requirements.
  • Experience supporting projects in security, compliance, identity/access management, or related domains.
  • Knowledge of Agile, Scrum, Waterfall, and hybrid delivery methodologies.
  • Competent understanding of Waterfall methodology, values, processes, and governance.
  • Competent understanding of Agile methodology, values, ceremonies, and delivery practices.
  • Ability to manage complex projects with team-level integration points and cross-functional dependencies.
  • Strong analytical, problem-solving, and decision-support skills, with high attention to detail.
  • Proficiency with relevant business and project management tools, such as SPM, Microsoft Office, Microsoft Project, Smartsheet, Jira, or comparable platforms.
  • Ability to balance openness to diverse perspectives with the ability to influence, facilitate decision-making, manage conflict, and drive alignment.
  • Adaptability to changing priorities, ambiguity, and evolving delivery needs.
  • Strong situational awareness, including knowing when to listen, ask probing questions, and be appropriately assertive.
  • Ability to communicate complex project information clearly and concisely to technical and non-technical audiences.
  • Commitment to continuous improvement, collaboration, accountability, and high-quality delivery outcomes.

Nice To Haves

  • Experience in the pharmaceutical, life sciences, healthcare, or a similarly regulated industry.
  • Experience with Jira or similar Agile lifecycle management tools.
  • PMP, Certified ScrumMaster (CSM), PMI-ACP, or related project management/agile certification.
  • Experience with Service Now / SPM tool.
  • Agile SAFe certifications.
  • Transformation experience.

Responsibilities

  • Partner with impacted SAP OTC, RTR, PTP, and PTD teams to define and manage project backlogs, priorities, dependencies, timelines, and delivery plans.
  • Establish and manage project plans covering schedule, cost, scope, quality, risks, issues, assumptions, and dependencies.
  • Coordinate project activities across matrixed teams using Agile, Waterfall, or hybrid delivery approaches as appropriate.
  • Identify dependencies across workstreams, determine critical-path activities, and communicate tasks and milestones to team members and stakeholders.
  • Identify variances to plan and develop mitigation or corrective action plans with project team members.
  • Monitor deliverables against approved scope, schedule, and budget, and escalate concerns with impact statements and recommended options.
  • Identify, document, communicate, and manage project risks throughout the lifecycle, including aligning stakeholders on risk response plans.
  • Engage stakeholders at the appropriate level and cadence to support decision-making and timely issue resolution.
  • Tailor communications to audience needs and synthesize project information into concise, actionable updates.
  • Maintain project artifacts, including status reports, RAID logs, schedules, financial forecasts, decision logs, change requests, and communication plans.
  • Record and monitor project actuals and forecasts against budget, escalating budget risks or financial impacts as needed.
  • Recommend process deviations or adjustments when appropriate and gain consensus from impacted stakeholders.
  • Apply project management best practices, technical knowledge, and organizational awareness to mitigate delivery risks and improve outcomes.
  • Mentor others on project management methods, practices, and tools, and seek opportunities to improve delivery effectiveness.

Benefits

  • Medical, dental, and vision care.
  • Benefits supporting physical, emotional, financial, and social wellness.
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
  • Training programs and professional development resources.
  • Mentorship programs.
  • Employee resource groups.
  • Volunteer activities.
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