Scrum Master II

CONA Services•Charlotte, NC

1d•Onsite

About The Position

The Scrum Master II works with Product Owners to prioritize and manage the backlog, create teams with strong self-organization and cross-functional skills, maximize ROI, deliver high-value outcomes, and drive continuous improvement. The role coaches one or more teams, supports agile delivery, and helps business and IT leaders adapt the processes, procedures, culture, and behaviors needed for successful delivery. It may also serve as a Program Manager, supporting or overseeing initiatives for a line of business and ensuring alignment with the business roadmap. The Scrum Master II facilitates Scrum events and backlog grooming, coaches teams on Scrum principles and practices, removes impediments, protects teams from distractions, and tracks and reports delivery metrics and value to Business and IT leadership. The role also develops and delivers Agile training, workshops, and coaching for delivery teams, IT team members, and business partners.

Requirements

High school diploma or GED.
Five to seven years of relevant work experience.
Knowledge of agile methodologies and frameworks such as Scrum, Kanban, and XP.
Excellent coaching and mentoring abilities as a servant leader.
Strong issue resolution and facilitation skills.
Ability to influence people at various levels of the organization.
Knowledge of software development processes and procedures and agile metrics.
Excellent oral and written communication, including presentation skills.
Ability to manage multiple initiatives and balance competing priorities.

Nice To Haves

Associate's degree or up to three years of college or technical school in Technology, Business, or a related field.
Professional Scrum Master certification.

Responsibilities

Collaborate with the Product Owner and business stakeholders to review requested and technical work, set priorities, and maintain two to three sprints of groomed, ready work.
Facilitate Daily Standups, Sprint Planning, Sprint Reviews, Sprint Retrospectives, and Backlog Grooming.
Coach teams to become self-organizing and self-managing.
Facilitate team discussions, decision-making, and conflict resolution while emphasizing Scrum values.
Shield the team from requests and distractions outside sprint work and remove impediments the team cannot resolve.
Ensure the team understands its goals, scope, and Product Backlog.
Teach and support understanding of Scrum empiricism and the pillars of transparency, inspection, and adaptation.
Track metrics such as velocity, burndown, and cycle time to support continuous improvement; track and report progress and value delivery to Business and IT leadership.
Develop, maintain, and deliver Agile training, workshops, and coaching for delivery teams, IT team members, and business partners.
Provide ongoing guidance on Agile principles, frameworks, roles, and best practices to improve collaboration, delivery predictability, and value realization.
Support or oversee initiatives for a line of business and ensure alignment with the business roadmap; serve as Program Manager for initiatives requiring that role.