Scrum Master Platform - RTE

Resolve Tech Solutions

About The Position

Experienced Platform Scrum Master with 8–10 years of experience leading Agile delivery across complex enterprise infrastructure and technology platforms. The role combines strong SAFe expertise and RTE-level delivery leadership with technical understanding of server, network, cloud and infrastructure environments. The Scrum Master coordinates multiple infrastructure and platform teams, manages cross-team dependencies, facilitates PI Planning and Inspect & Adapt events, resolves impediments, and provides program-level visibility across infrastructure initiatives. The role works with Infrastructure Architects, Network and Server teams, Cloud Engineering, Cybersecurity, Application teams, vendors and senior technology leadership. The position leads SAFe ceremonies and Program Increment delivery; coordinates infrastructure initiatives and release readiness; supports backlog health, capacity planning and delivery metrics; and communicates status, risks, dependencies, milestones and forecasts to stakeholders. It also promotes continuous improvement and alignment between Agile delivery, enterprise technology roadmaps and strategic infrastructure initiatives.

Requirements

7–10+ years of experience in Scrum Master, RTE or similar enterprise technology delivery roles.
Mandatory SAFe experience, including strong hands-on experience operating as an RTE or in an RTE-type role in a large enterprise Agile environment.
SAFe certification required; examples include SAFe Release Train Engineer (RTE), SAFe Scrum Master (SSM), SAFe Agilist (SA) or equivalent. RTE certification is strongly preferred.
Strong practical understanding of enterprise infrastructure, including servers, Windows/Linux, virtualization, networking, data centers, cloud, storage, security infrastructure and enterprise platforms.
Demonstrated experience coordinating multiple infrastructure or technology teams and complex technical dependencies across an Agile Release Train.
Working knowledge of Windows/Linux servers, VMware/virtualization, network infrastructure, firewalls, load balancers, DNS, VPN, connectivity, storage and data center technologies.
Ability to work with Infrastructure Architects, Network/Server teams, Cloud Engineering, Cybersecurity, Application teams, vendors and senior technology leadership.

Nice To Haves

SAFe Release Train Engineer (RTE) certification is strongly preferred.

Responsibilities

Serve as Scrum Master for enterprise infrastructure and platform teams, coordinating delivery across multiple Agile teams and technology workstreams.
Lead SAFe ceremonies and Agile events, including PI Planning, Scrum of Scrums, System Demo, Inspect & Adapt and retrospectives.
Coordinate Program Increments and align teams to PI objectives, committed deliverables, milestones and business priorities.
Drive execution across server, network, cloud, infrastructure, virtualization, storage, database and enterprise platform initiatives.
Coordinate infrastructure initiatives involving data centers, cloud migration, server modernization, network transformation, resiliency, capacity, performance and technology upgrades.
Work with Infrastructure and Network Architects, Engineering Leads, Product Owners, Scrum Masters and technical SMEs to translate technical priorities into executable Agile work.
Manage cross-team dependencies, impediments, risks, issues and integration points across infrastructure, applications, cybersecurity, cloud and enterprise technology teams.
Facilitate Scrum of Scrums and ensure issues requiring cross-team action are identified and resolved quickly.
Partner with Product Owners and Engineering Leads to maintain healthy backlogs, priorities, features, enablers, user stories and acceptance criteria.
Track PI objectives, team commitments, velocity, capacity, predictability, flow metrics and delivery KPIs; use metrics to identify delivery risks and improvement opportunities.
Drive capacity planning and resource alignment across infrastructure and platform teams, accounting for competing priorities and technical dependencies.
Coordinate release planning, deployment readiness, environment readiness, implementation activities and production transition across infrastructure teams.
Ensure infrastructure dependencies are included in application and enterprise technology release plans, including network, server, cloud, security, database and middleware dependencies.
Identify delivery constraints and work with technical leadership to remove blockers related to environment availability, infrastructure capacity, network connectivity, access, security controls, vendors and technical dependencies.
Facilitate executive and stakeholder communication, providing PI status, risks, dependencies, impediments, milestones and delivery forecasts.
Collaborate with enterprise PMO, Technology leadership and Architecture teams to align Agile delivery with technology roadmaps and strategic infrastructure initiatives.
Coordinate with third-party vendors and managed service providers when infrastructure or platform dependencies affect delivery.
Promote continuous improvement by analyzing delivery metrics, flow, dependencies, bottlenecks and recurring impediments.
Support Inspect & Adapt sessions and ensure improvement actions become actionable backlog items and are followed through to completion.