Scrum Master Lead
About The Position
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Scrum Master Lead What does a successful Scrum Master do at Fiserv? A successful Scrum Master Lead at Fiserv leads Scrum Masters across a portfolio of work and helps teams deliver with consistency, speed, and transparency. This role supports critical modernization efforts, including EFTPS modernization, by strengthening Agile execution and enabling teams to navigate dependencies and remove impediments. The successful candidate brings strong coaching, delivery discipline, and stakeholder alignment to complex, cross-functional initiatives. What you will do? Lead Scrum Masters managing a portfolio of work across multiple Agile teams and delivery efforts. Support a critical modernization initiative in service of EFTPS modernization and expanded delivery capability. Facilitate Agile ceremonies, team planning, and execution activities to promote predictable delivery and continuous improvement. Partner with stakeholders, technology teams, and delivery leaders to manage dependencies, escalate risks, and remove blockers. Provide senior-level Agile leadership in a Scrum Master Advisor II capacity for complex, billable program work.
Requirements
- 6+ years of experience in Agile delivery, Scrum Master, project delivery, or related technology roles.
- 3+ years of experience serving as a Scrum Master across 2+ Agile teams or a portfolio of work.
- Experience supporting 1+ large-scale modernization or enterprise transformation initiative.
- Bachelor’s degree in business, information technology, engineering, or a related field.
Nice To Haves
- 1+ Agile certification, such as CSM, PSM, or SAFe Scrum Master.
- 2+ years of experience in payments, financial services, or government technology environments.
- Experience supporting delivery across 5+ cross-functional teams or workstreams.
Responsibilities
- Lead Scrum Masters managing a portfolio of work across multiple Agile teams and delivery efforts.
- Support a critical modernization initiative in service of EFTPS modernization and expanded delivery capability.
- Facilitate Agile ceremonies, team planning, and execution activities to promote predictable delivery and continuous improvement.
- Partner with stakeholders, technology teams, and delivery leaders to manage dependencies, escalate risks, and remove blockers.
- Provide senior-level Agile leadership in a Scrum Master Advisor II capacity for complex, billable program work.
Benefits
- annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
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What This Job Offers
Job Type
Full-time
Career Level
Senior
