Scrum Master II

Computer Task Group, Inc•Buffalo, NY

3d•Onsite

About The Position

CTG is seeking a Scrum Master II to support multiple Agile teams within a dynamic enterprise environment. This role is ideal for an experienced Agile practitioner who excels in coaching teams, facilitating Agile ceremonies, and driving continuous improvement across Scrum and Kanban teams.

Requirements

Bachelor’s degree and 4+ years Agile team experience, including 2+ years as a Scrum Master OR 8+ years combined education/work experience with 2+ years Scrum Master experience
Experience coaching Agile teams using Scrum and Kanban frameworks
Strong Agile tooling experience (e.g., Jira, Azure DevOps, or similar)
Excellent facilitation, communication, and conflict resolution skills
Demonstrated ability to lead through influence in a matrixed environment
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

Experience in multiple SDLC roles (BA, developer, QA, PM, UX, deployment)
Strong knowledge of Agile and Lean principles
Experience supporting digital product delivery environments
Understanding of Design Thinking principles
Agile certifications (CSM, PSM, SAFe) preferred
Proven track record driving team self-organization and continuous improvement

Responsibilities

Lead and coach multiple cross-functional Agile teams (Scrum, Kanban, XP)
Facilitate all Agile ceremonies and remove delivery impediments
Drive continuous improvement, team maturity, and Agile best practices adoption
Partner with Agile leaders to improve organizational Agile effectiveness
Mentor junior Scrum Masters and promote a culture of collaboration and transparency
Ensure visibility of work through Agile tooling and information radiators
Support risk, compliance, and internal control standards within Agile delivery environments
Facilitate sprint planning, daily stand-ups, backlog refinement, retrospectives, and sprint reviews
Coach teams on Agile practices including user stories, story mapping, ATDD, TDD, CI/CD, and pairing
Identify and resolve blockers, escalating when cross-team or organizational support is required
Promote self-organization, accountability, and high-performing team behaviors
Support Agile transformation efforts and continuous delivery improvements
Maintain alignment with organizational risk, regulatory, and audit requirements
Foster a culture of transparency, collaboration, and continuous learning