Scrum Master II

Computer Task Group, Inc • Wilmington, DE

3d • Onsite

About The Position

CTG is seeking a Scrum Master II to support multiple Agile teams within a dynamic enterprise environment. This role is ideal for an experienced Agile practitioner who excels in coaching teams, facilitating Agile ceremonies, and driving continuous improvement across Scrum and Kanban teams.

Requirements

• Bachelor’s degree and 4+ years Agile team experience, including 2+ years as a Scrum Master OR 8+ years combined education/work experience with 2+ years Scrum Master experience
• Experience coaching Agile teams using Scrum and Kanban frameworks
• Strong Agile tooling experience (e.g., Jira, Azure DevOps, or similar)
• Excellent facilitation, communication, and conflict resolution skills
• Demonstrated ability to lead through influence in a matrixed environment
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

• Experience in multiple SDLC roles (BA, developer, QA, PM, UX, deployment)
• Strong knowledge of Agile and Lean principles
• Experience supporting digital product delivery environments
• Understanding of Design Thinking principles
• Agile certifications (CSM, PSM, SAFe) preferred
• Proven track record driving team self-organization and continuous improvement

Responsibilities

• Lead and coach multiple cross-functional Agile teams (Scrum, Kanban, XP)
• Facilitate all Agile ceremonies and remove delivery impediments
• Drive continuous improvement, team maturity, and Agile best practices adoption
• Partner with Agile leaders to improve organizational Agile effectiveness
• Mentor junior Scrum Masters and promote a culture of collaboration and transparency
• Ensure visibility of work through Agile tooling and information radiators
• Support risk, compliance, and internal control standards within Agile delivery environments
• Facilitate sprint planning, daily stand-ups, backlog refinement, retrospectives, and sprint reviews
• Coach teams on Agile practices including user stories, story mapping, ATDD, TDD, CI/CD, and pairing
• Identify and resolve blockers, escalating when cross-team or organizational support is required
• Promote self-organization, accountability, and high-performing team behaviors
• Support Agile transformation efforts and continuous delivery improvements
• Maintain alignment with organizational risk, regulatory, and audit requirements
• Foster a culture of transparency, collaboration, and continuous learning

Benefits

• CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
• CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level