Scrum Master II

WoodmenLife•Omaha, NE
•$92,000 - $114,000

About The Position

The Scrum Master II facilitates and champions agile software development by coaching and mentoring teams, identifying and removing impediments, and promoting standards and practices. The role supports the smooth operation of agile processes, including daily stand-ups, backlog prioritization, planning, retrospectives, and other team ceremonies. It proactively partners with teams to solve problems and deliver business value. The position drives Agile and Lean frameworks to support quality product delivery, continuous improvement, and timely releases. It manages work in progress, promotes transparency, and coaches teams toward autonomous, self-organizing, empowered ways of working. It also supports agile training and coaching across the organization, encouraging accountability, growth, and continuous improvement. The Scrum Master serves 2–3 Agile teams, coaches team members and other Scrum Masters, supports delivery planning and dependency management, and uses appropriate methodologies such as Scrum or Kanban to enable predictable, quality delivery. The position may require 10% travel or travel as needed.

Requirements

  • Bachelor's degree in computer science, engineering, information systems, or business administration, or equivalent formal training or work experience.
  • At least 3 years of experience as a Scrum Master.
  • At least 2 years of experience leading multiple Agile teams on successful software delivery, including experience with Agile tools that support metrics and iterative-development tracking.
  • Ability to work collaboratively, be approachable, and engage effectively with passionate people.
  • Ability to coach through constructive conflict and build positive partnerships across the organization.
  • Awareness of Agile technology practices, techniques, and DevOps, including user stories, Test Driven Development, Continuous Integration, Continuous Testing, Pairing, and Automated Testing.
  • Effective team- and department-level facilitation skills, including neutrality, conflict management, trust building, and handling difficult conversations.
  • Knowledge of industry-standard software best practices, development lifecycle processes, and methodologies.
  • Ability to guide teams in Agile, Scrum, and Kanban practices to deliver customer value and coach teams toward greater maturity at a sustainable pace.
  • Ability to prioritize the workload of multiple teams and manage work intersections between them.
  • Ability to work with minimal supervision and apply Agile practices, skills, tools, and techniques to deliverables, processes, and systems that meet or exceed business needs.
  • Experience working with business end users and stakeholders at all organizational levels.
  • Experience with processes and tools supporting Agile methodologies, such as ADO, VSTS, and Jira.
  • Self-directed and self-motivated, with a thirst for knowledge, a passion for learning, ownership of work, and initiative.
  • Excellent interpersonal skills, including organization, team building, and issue resolution, and the ability to work effectively with colleagues at all levels.
  • Active listening skills and openness to different points of view; flexibility and adaptability.
  • Excellent written and verbal communication skills, including strong presentation and facilitation skills.
  • Ability to work effectively and efficiently and foster a trusting environment where problems can be openly discussed.
  • Ability to engage well with others and provide an exemplary customer experience.

Nice To Haves

  • Agile certifications such as Advanced Certified ScrumMaster, Certified Scrum Professional ScrumMaster, SAFe Scrum Master, SAFe Advanced Scrum Master, or PMI-ACP.
  • Experience leading or facilitating training sessions.
  • Experience working in the Scaled Agile Framework (SAFe); strongly preferred.
  • Experience partnering with external vendors, including for integrations and testing.

Responsibilities

  • Organize and facilitate agile team activities and ceremonies, including planning, daily stand-ups, backlog refinement, demos or reviews, and retrospectives.
  • Facilitate scaled planning activities, including preparation and PI Planning, and represent the team in broader planning and coordination sessions.
  • Coach leaders, peers, individual contributors, team members, and other Scrum Masters on continual improvement, growth mindset, agile adoption, standards, tools, and best practices.
  • Use Lean-Agile metrics to support continuous team improvement and assess and improve the team's Agile/Scrum maturity.
  • Teach team members the mechanics, roles, work products, and activities of Agile frameworks, including why practices are effective.
  • Stay current with industry trends and experiment with approaches and quality or engineering practices suited to the team's needs.
  • Collaborate with product owners to maintain a healthy product and Sprint backlog.
  • Serve as Scrum Master for 2–3 Agile teams.
  • Encourage regular sprint reviews and demonstrations, showcase finished work to stakeholders, and celebrate team achievements.
  • Help teams implement improvement actions identified during retrospectives.
  • Facilitate dependency and risk management and remove impediments.
  • Work with Product Owners and Program Managers to understand roadmaps, priorities, and schedules and guide delivery.
  • Enable high-performing teams through collaboration, continuous improvement, and cross-skilling.
  • Communicate delivery progress, challenges, and risks to leaders across the organization.
  • Support teams in using agile planning and development tools such as Azure DevOps, Jira, Confluence, and M365.
  • Perform other duties as assigned by management.
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