Scrum Master II

GM Financial•Arlington, TX

5h•Hybrid

About The Position

The Scrum Master II is a servant leader that supports the development team and product owner to increase business agility and maximize value delivered. In this role, you will guide and coach Scrum Teams on applying agile values and principles, and use the Scrum Framework to delight customers. You will protect the development team from outside influences and remove impediments. You will build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving. You will facilitate getting the work done without coercion, assigning, or dictating the work. You will assist with internal and external communication, improving transparency, and radiating information. You will support and educate the Product Owner, especially with respect to refining and ordering the product backlog. You will work closely with the Product Owner to ensure the product backlog is visible and prioritized towards business value. You will facilitate various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives. You will empower the team to be self-organized. This position will be posted until filled.

Requirements

Must exhibit strong knowledge of agile frameworks including Scrum from multiple teams/products
Demonstrated evidence of a servant leadership mindset
Proficient in the use of Agile delivery tools such as TFS, Jira or Azure DevOps
Demonstrated evidence of continuous learning mindset
Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and dive deep for advanced topics
A change agent; progressively challenging the team to continuously improve
Good understanding of product and sprint backlog tracking, burn down metrics and velocity
Good negotiation, leadership, and written and verbal communication skills
Good knowledge, skills, and ability working in a collaborative team environment
Excellent people skills, with an ability to understand and diverse viewpoints
High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy and social skills)
Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
Ability to listen and communicate effectively with others both verbally and in writing
Ability to coach and train Agile teams about their role before, during and after PI Planning
Establish DoR, DoD with teams and Product owner on Story and Feature level wherever applicable
Support Release Train Engineer, IT Lead and business leaders by facilitating all the SAFe ceremonies including PI Planning, SOS, PO sync, inspect and adapt
Provides coaching and training to the Agile Team(s) on how to execute the Scrum framework
Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI assisted research, summarization, and content generation
Understanding of responsible AI use, including ethics and data protection
2-4 years experience as Scrum Master Req
High School Diploma or equivalent Required
Scrum Master Certification (CSM or PSM) or PMI-ACP

Nice To Haves

Associate Degree
Bachelor’s Degree or additional equivalent work or military experience Preferred
Master’s Degree

Responsibilities

Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers
Protect the development team from outside influences and remove impediments
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
Facilitating getting the work done without coercion, assigning, or dictating the work
Assisting with internal and external communication, improving transparency, and radiating information
Supporting and educating the Product Owner, especially with respect to refining and ordering the product backlog
Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
Facilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
Empowering the team to be self-organized