Scrum Master Associate Director

DTCC • Tampa, FL

2d • Hybrid

About The Position

The Scrum Master Associate Director is a servant leader with a growth mindset who facilitates squad delivery and ensures governance of the process. The role coaches the squad, guides ceremonies, removes impediments, and models DTCC’s Ways of Working. It maintains accurate JIRA information and governance artifacts while promoting, improving, training, and mentoring others in project management and scrum mastery practices. The Associate Director is also expected to lead within the Scrum Master community.

The role works with Centers of Excellence, Product Owners, and Tribe/Hub stakeholders; supports squad and Tribe activities; and oversees project information, planning, staffing, time tracking, budgets, forecasts, and release planning. It guides agile adoption, takes a holistic view of squad work, and ensures delivery follows SDP and DPA audit requirements. The position also mitigates risk by following established procedures and monitoring controls.

DTCC describes its work environment as a flexible/hybrid model with three days onsite and two days remote. Compensation and benefits include base pay and an annual incentive, insurance and well-being benefits, retirement benefits, and paid time off and other leaves.

Requirements

• Minimum of 8 years of related experience.
• Working knowledge of agile methodology.

Nice To Haves

• Bachelor’s degree preferred, or equivalent experience.
• Understanding of the end-to-end Institutional post-trade Derivatives lifecycle is highly desirable.
• Experience with similar business/application messaging systems and protocols, such as SQL, MQ, SFTP, MS Azure, or XLST, is an advantage.

Responsibilities

• Identify and help remove impediments from the squad, escalating as needed.
• Interact with Centers of Excellence regarding status, issues, collaboration, and stakeholder engagement.
• Liaise with the Product Owner and Tribe/Hub stakeholders to support Tribe activities, including the Quarterly Tribe Review.
• Keep the Squad Manager Tool current, including squad members, OKRs, and supporting documentation.
• Plan and host key meetings; help facilitate Sprint 0 and SoS; distribute minutes and follow up as required.
• Create projects in JIRA and maintain traceability, accuracy, project health, metrics, dashboards, and adherence to rules.
• Train users and oversee the JIRA backlog and planning sessions, while recognizing that the Product Owner owns the backlog; accurately define JIRA issue types and associations.
• Create projects and update resources, tasks, and allocations in PPM; monitor staffing profiles, time tracking, budgeting, and forecast versus actuals.
• Manage release planning in accordance with Change Management policy.
• Act as a change agent by guiding the squad in agile best practices and alignment with Our Ways of Working, consulting agile coaches as needed.
• Take a holistic and forward-looking view of the squad’s work, initiatives, and epics.
• Lead agile ceremonies, including backlog grooming, sprint retrospectives, sprint reviews/demos, and sprint planning.
• Act as a leader within the community of Scrum Masters.
• Ensure projects are delivered in accordance with SDP and meet DPA audit requirements.
• Mitigate risk by following established procedures, monitoring controls, identifying errors, and demonstrating ethical behavior.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension/retirement benefits.
• Paid time off, personal/family care, and other leaves of absence to support physical, financial, and emotional well-being.
• Flexible/hybrid work model with three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior