Scrum Master Associate Director

DTCC • Tampa, FL

2d • $95,000 - $180,000 • Hybrid

About The Position

The Scrum Master Associate Director is a servant leader with a growth mindset who facilitates squad delivery and ensures appropriate process governance. The role coaches squads, guides ceremonies, removes impediments, and models DTCC’s Ways of Working. It also maintains accurate JIRA information and governance artifacts, promotes and improves project management and Scrum practices, and trains and mentors users. At this level, the Scrum Master is expected to lead both the team and the broader Scrum Master community.

The role supports squad and Tribe activities, including stakeholder collaboration, quarterly reviews, release planning, and forward-looking coordination of the squad’s work. It maintains project and resource information in JIRA and PPM, monitors project health and delivery controls, and helps ensure projects meet SDP and DPA audit requirements.

Requirements

• Minimum of 8 years of related experience.
• Working knowledge of agile methodology.

Nice To Haves

• Bachelor’s degree preferred, or equivalent experience.
• Understanding of the end-to-end Institutional post-trade Derivatives lifecycle is highly desirable.
• Experience with similar business/application messaging systems and protocols, such as SQL, MQ, SFTP, MS Azure, or XLST, is an advantage.

Responsibilities

• Identify and help remove squad impediments, escalating as needed.
• Coordinate with Centers of Excellence on status, issues, collaboration, and stakeholder engagement.
• Liaise with the Product Owner and Tribe/Hub stakeholders to support Tribe activities, including the Quarterly Tribe Review.
• Keep the Squad Manager Tool current, including squad members, OKRs, and supporting documentation.
• Plan and chair key meetings; facilitate Sprint 0 and SoS; distribute minutes and follow up as needed.
• Create JIRA projects and maintain traceability, data accuracy, project health metrics, dashboards, and compliance with rules.
• Train users and oversee JIRA backlog and planning sessions while recognizing that the Product Owner owns the backlog; accurately define issue types and associations in JIRA.
• Create projects and update resources, tasks, and allocations in PPM; monitor staffing profiles, time tracking, budgets, and forecast-versus-actuals.
• Manage release planning in accordance with Change Management policy.
• Guide squads as a change agent on agile best practices and alignment with Our Ways of Working, consulting agile coaches as needed.
• Take a holistic and forward-looking view of the squad’s work, initiatives, and epics.
• Lead agile ceremonies, including backlog grooming, sprint retrospectives, sprint reviews/demos, and sprint planning.
• Act as a leader in the Scrum Master community.
• Ensure projects follow SDP and meet DPA audit requirements.
• Mitigate risk by following established procedures, monitoring controls, identifying errors, and demonstrating ethical behavior.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension and retirement benefits.
• Paid time off, personal/family care, and other leaves of absence to support physical, financial, and emotional well-being.
• Flexible/hybrid work model: three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior