Scribe - Urgent Care

Summit Health CityMD•Berkeley Heights, NJ

About The Position

The Scribe supports physicians and care teams in a fast-paced urgent care facility. The role involves assisting with basic patient care and procedure setup, facilitating diagnostic testing and specialist referrals, and communicating with patients, pharmacies, and physicians under physician guidance. Scribes are expected to provide compassionate care, help maintain a clean and professional environment, and support the training and acclimation of new scribes. The position requires managing at least two patients per hour on average and three to four patients per hour during surge periods while maintaining a quick pace throughout scheduled shifts of 8–12 hours, excluding meal and break time. The role requires heavy computer use and may involve lifting light to moderate loads, such as boxes of medical or facility supplies. The stated pay range is $17.60–$21.30 per hour. Compensation determinations may consider factors including experience and work location.

Requirements

High school degree or GED.
Friendly and professional demeanor with excellent bedside manner.
Computer and typing skills, with a minimum typing speed of 45 words per minute.
Flexibility to work a full-time schedule, including weekends.
Passion for helping others in an urgent care environment.
Excellent verbal, written, and interpersonal skills.
High attention to detail and ability to work in a team environment.
Passion for outstanding results and compassion for colleagues and those served.
Bilingual language skills are required or preferred depending on the site location.

Nice To Haves

Experience in any service industry.

Responsibilities

Manage a minimum of two patients per hour on average and three to four patients per hour during surge periods.
Maintain a quick pace in a fast-paced urgent care facility throughout scheduled shifts, excluding meals and breaks.
Facilitate necessary diagnostic tests, such as CT scans, MRIs, and ultrasounds, and referrals to medical specialists for follow-up care through Aftercare.
Provide compassionate care to patients.
Assist physicians with basic patient care and medical procedure setups.
Communicate with patients, pharmacies, and physicians over the phone under physician guidance.
Help maintain a clean, courteous, and professional working environment.
Assist with training and acclimating newly hired scribes.