Scratch-Off Product Manager

State of Ohio • Cleveland, OH

9d • Onsite

About The Position

The State of Ohio, Ohio Lottery Commission is seeking a Scratch-Off Product Manager to provide program direction for all aspects of the Ohio Lottery Commission’s Scratch-Off products portfolio. This role involves managing all activities related to the lifecycle of Scratch-Off products, including game portfolio planning, strategy, research, industry benchmarking, game creation, game design, prize structure development, working papers, game rules, game promotions, Point of Sale material, game indexing, vendor and stakeholder collaboration, market launch, sales analysis and forecasting, and game closing. The position also involves developing and implementing strategic plans, defining sales goals and objectives, managing the portfolio budget, and serving as the subject matter expert for Scratch-Off products. Additionally, the role includes supervising assigned staff, managing contracts for products, warehousing, and ticket distribution, ensuring vendor compliance with service level agreements, and participating in the rebid process for contracts. The Ohio Lottery Commission is committed to supporting education through entertaining gaming experiences and is looking for passionate, creative individuals to join their team.

Requirements

• 5 years training or 5 years experience in business administration, management or public administration.
• Or completion of undergraduate core program in business administration, management or public administration; 36 months training or 36 months experience in supervisory, administrative &/or managerial position.
• Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36 months training or 36 months experience in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.
• Or 1 yr. exp. as Program Administrator 2, 63123.
• Or equivalent of Minimum Class Qualifications For Employment noted above.
• Job Skills: Program Management, Business, Contract Negotiation, Customer Research, Customer Focus, Growth Mindset, Innovation

Responsibilities

• Provides program direction for all aspects of Ohio Lottery Commission’s Scratch-Off products portfolio.
• Manages all activities related to all Scratch-Off products lifecycles including game portfolio plan, strategy, research, industry benchmarking, game creation, game design, prize structure development, working papers, game rules, game promotions, game Point of Sale material, game indexing, vendor collaboration, stakeholder collaboration, market launch, sales and performance analysis and forecasting, game closing, etc.
• Develops and implements strategic plans for Scratch-Off products portfolio.
• Defines Scratch-Off products portfolio sales goals and objectives and develops plans and strategies to maximize sales.
• Manages Scratch-Off products portfolio budget.
• Serves as the Ohio Lottery Commission’s subject matter expert for all Scratch-Off products.
• Supervises assigned staff including assigning work and monitoring progress, training, evaluating and keeping assigned staff up to date on Scratch-Off products portfolio information.
• Manages the Scratch-Off products contract and warehousing and ticket distribution contract.
• Ensures vendors are meeting various service level agreements.
• Develops contract monitoring plans.
• Enforces all components of contracts.
• Establishes vendor performance measures and requirements.
• Ensures vendors perform according to Ohio Lottery Commission expectations.
• Forms, cultivates and maintains key relationships with the vendors.
• Consults with, advises and provides information to parties involved with the contracts.
• Performs key functions in the scratch-off products contract and warehousing and ticket distribution contract rebid process such as Requests for Proposals, evaluating bids, and leading implementation of new vendors and products.
• Performs other duties and work on special projects as directed.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Manager