SCO Patient Coord. Float
Southern California Orthopedic Institute•Los Angeles, CA
•$26 - $27
About The Position
The SCO Patient Coordinator Float provides flexible support across multiple departments within a healthcare facility. The role coordinates patient scheduling, communication, and administrative tasks to support seamless patient flow and enhance the patient experience. Acting as a liaison between patients, healthcare providers, and administrative staff, the coordinator helps facilitate timely care delivery, maintain accurate patient information, respond to inquiries, and support operational efficiency and patient satisfaction.
Requirements
- High school diploma or equivalent.
- Previous experience in a healthcare setting, preferably in patient coordination or administrative support.
- Proficiency with electronic health record (EHR) systems and standard office software.
- Strong organizational and multitasking abilities to manage fluctuating workloads across departments.
- Excellent verbal and written communication skills for interacting with patients and healthcare teams.
Nice To Haves
- Associate degree or higher in a related field.
- Certification in medical administration or patient coordination.
- Experience in a hospital or large clinical environment with diverse patient populations.
- Familiarity with healthcare regulations such as HIPAA and patient privacy standards.
- Bilingual abilities, particularly in Spanish.
- Demonstrated problem-solving skills and ability to work independently in a fast-paced environment.
Responsibilities
- Coordinate patient appointments, admissions, and discharges across departments to optimize scheduling and resource utilization.
- Serve as a point of contact for patients, addressing questions and concerns professionally and empathetically.
- Collaborate with clinical and administrative staff to ensure accurate and timely documentation of patient information.
- Monitor wait times and facilitate communication between departments to help reduce delays and manage patient flow.
- Support implementation of patient care protocols and compliance with healthcare regulations and policies.
Benefits
- Competitive pay matching abilities and experience.
- Health coverage for the employee and family.
- Generous number of vacation days per year.
- Wellness plan and health club discounts.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
