SUPPLY CHAIN - SCM KAM Analyst

Pulmone • Gilroy, CA

1d

About The Position

The Supply Chain Management (SCM) Key Account Analyst is responsible for managing demand planning, inventory optimization, and customer collaboration in a fast-paced food manufacturing environment. This role serves as the primary liaison between our company, its affiliates, and key customers, ensuring on-time delivery, efficient order fulfillment, and alignment with food safety and regulatory requirements.

Requirements

• Bachelor’s degree in Supply Chain Management, Business, Logistics, or a related field.
• 3+ years of experience in supply chain planning, demand planning, or inventory management in the food manufacturing industry.
• Strong analytical skills with proficiency in Excel, ERP systems (SAP, Oracle, JDA, etc.), and forecasting tools.
• Knowledge of food industry compliance standards and supply chain best practices, with strong communication, problem-solving skills, and experience in a customer-facing supply chain role preferred.
• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Office applications, including Outlook, PowerPoint, Excel and Word.

Nice To Haves

• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Experience with cold chain logistics and perishable goods planning.
• Knowledge of data visualization tools like Power BI or Tableau for performance reporting.

Responsibilities

• Work closely with key retailers, distributors, and food service partners to understand demand fluctuations, seasonal trends, and promotional activities.
• Serve as the key point of contact for customer supply chain teams, addressing order issues, forecasts, and service level agreements (SLAs).
• Strengthen relationships with customers through data-driven collaboration.
• Analyze sales data, historical trends, and market insights to improve forecast accuracy and reduce spoilage disposal.
• Utilize demand planning tools and ERP systems to optimize production planning and raw material procurement.
• Analyze customer point-of-sales and inventory data to improve demand forecasting, reducing stockouts, and optimizing inventory levels.
• Ensure on-time and in-full (OTIF) order fulfillment by coordinating with production, logistics, and warehouse teams.
• Balance inventory levels across distribution centers to prevent stockouts while minimizing spoilage and obsolescence.
• Collaborate with procurement teams to align raw material supply with customer demand for product launching and discontinuation.
• Partner with third-party logistics providers (3PLs) to ensure optimal inventory levels, efficient distribution, and on-time deliveries.
• Ensure adherence to food safety regulations (e.g., FDA, USDA, FSMA) and customer-specific requirements.
• Partner with quality assurance teams to proactively address product quality issues, shelf-life considerations, and sustainability initiatives.
• Implement best practices for cold chain logistics and ensure food products maintain quality and compliance standards throughout the supply chain.
• Monitor key supply chain metrics, including fill rate, forecast accuracy, and lead times.
• Identify process improvements to enhance efficiency, reduce costs, and improve customer satisfaction.

Benefits

• health (~80% company paid) for employees and dependents
• dental
• vision
• life insurance
• long-term disability
• company match 401K plan
• generous PTO
• company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level