Scientific Systems Operations Lead
Guidehouse•Rockville, MD
•Onsite
About The Position
Oversees day-to-day operations of computing platforms, including monitoring system health and performance. Responds to incidents, conducts troubleshooting, and performs root cause analysis. Manages capacity planning, system tuning, and scaling to meet workload demands. Executes preventive maintenance, patching, and configuration management. Provides user support and maintains operational documentation.
Requirements
- Bachelor’s degree in IT or related field
- SEVEN 7 years supporting complex computing environments
- Strong system administration, monitoring, and troubleshooting skills
- Experience with automation and operational tools
- Must be able to obtain and maintain a Federal or DoD "public trust"; candidates must obtain approved adjudication of their public trust prior to onboarding with Guidehouse.
Nice To Haves
- Experience supporting high-performance or data-intensive environments
- Familiarity with service management or reliability practices.
- Prior NIH experience
- Candidates with an active public trust or suitability are preferred
Responsibilities
- Oversees day-to-day operations of computing platforms, including monitoring system health and performance.
- Responds to incidents, conducts troubleshooting, and performs root cause analysis.
- Manages capacity planning, system tuning, and scaling to meet workload demands.
- Executes preventive maintenance, patching, and configuration management.
- Provides user support and maintains operational documentation.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Care.com annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
