Scientific Applications Specialist

Fujifilm • Remote,

1d • Hybrid

About The Position

The Scientific Applications Specialist provides technical field support for existing and new products of VisualSonics and its ultra-high frequency ultrasound and photoacoustic technology. The Applications Specialist role is to be a subject matter expert in preclinical ultrasound and photoacoustic imaging. They will demonstrate the value of VisualSonics products through successful sales demonstrations, customer education and training. This is a US based travel position; however, some international travel may be required.

Requirements

• Advanced degree (Ph.D. or Master’s) in a relevant scientific discipline (e.g., Biomedical Engineering, Biology, Physics) preferred, or equivalent experience.
• Extensive experience in preclinical imaging, particularly with ultrasound and photoacoustic technology.
• Strong technical background with the ability to communicate complex scientific concepts to diverse audiences.
• Excellent knowledge in small animal anatomy and physiology.
• In-depth knowledge in oncology, cardiology, and neurobiology.
• Good understanding of genetics and molecular biology.
• Proficient in using imaging software and analytical tools.
• Willingness and ability to travel extensively, including occasional international trips.
• Valid driver’s license and passport required.
• Excellent oral and written English communication skills.
• Excellent presentation skills.
• Strong computer skills, especially in Microsoft Office (Word, PowerPoint, Excel).
• Excellent scientific writing skills and good business sense.
• Must possess strong problem-solving skills.
• Excellent priority setting and organizational skills.
• Ability to work independently as well as collaboratively within a team environment.
• Ability to meet tight deadlines and work well under pressure.
• Ability to handle tasks concurrently rather than sequentially.
• Ability to maintain a high level of energy and a sense of urgency.
• Ability to adapt to constantly changing environments.
• Ability to take initiative.
• Excellent attention to detail and follow-up.
• Proven ability to mentor less experienced peers.
• Positive professional attitude; eager to learn from new and challenging opportunities.

Responsibilities

• Provide pre-sales demonstrations of high-resolution ultrasound and photoacoustic equipment both at our Toronto-based training facility and at customer locations (travel involved), highlighting research-specific applications for prospective customers.
• Travel to and participate in trade shows, conferences, and workshops as a subject matter expert on high-resolution ultrasound and photoacoustic imaging techniques and applications, showcasing the value and functionality of VisualSonics products.
• Conduct comprehensive training sessions for customers on the use of newly acquired equipment, both at our Toronto-based training facility and at customer locations (travel involved). Focus on imparting sonographic expertise to users who are new to preclinical ultrasound as an imaging modality.
• Offer pre-installation and post-installation application support for high-resolution ultrasound and photoacoustic equipment, ensuring smooth setup and effective use of the technology in research applications.
• Address and resolve customer satisfaction issues as assigned, responding to suggestions for improvements and enhancements to maintain high levels of customer satisfaction.
• Deliver specialized and general presentations about products, applications, and new developments at customer sites, conferences, workshops, and virtually. Ensure clear communication of complex scientific concepts to diverse audiences.
• Collect and provide user feedback for product development initiatives, enhancing future products and contributing to the development of new application-based functionalities.
• Assist in evaluating new products where applicable and collaborate with the Product Management team to incorporate practical insights and improvements.
• Develop comprehensive procedure manuals, training protocols, and scientific documents pertaining to all VisualSonics products, ensuring users have clear and accessible resources.
• Establish and maintain strong partnerships with research labs, developing new protocols and completing new experiments to advance the application of VisualSonics' technology.
• Commit to developing extensive knowledge of VisualSonics products and their applications, staying current with advancements in the field and providing knowledgeable support to customers.
• Collaborate with Sales Managers to maintain customer expectations, facilitate product sales, and support the sales process with product knowledge and technical expertise.
• Provide valuable product feedback and suggest feature requests to Product Managers based on customer interactions and personal expertise, contributing to continuous product improvement.
• Supply images and data to Marketing Managers to assist in the creation of compelling and relevant marketing content that highlights the benefits and applications of VisualSonics' products.
• Work closely with customers to support the development, sales, support, and training of VisualSonics products, including demonstrating product value, providing technical support, and ensuring customers are well-versed in the use and benefits of the technology.

Benefits

• Medical, Dental & Vision
• Life & Company paid Disability
• 4% automatic Company contribution to 401k
• Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary
• Accrue up to 120 hours of PTO in your first year of employment
• PTO increases based on years of service
• 32 hours additional paid time off for Employee Choice Holidays
• Eight (8) paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior