Applications Specialist

TECO Westinghouse•Round Rock, TX

3d•Hybrid

About The Position

The Applications Specialist provides technical and commercial support to customers and the Field Sales team by reviewing customer specifications and requirements, selecting and pricing equipment, preparing quotations, and supporting the sales process through order closure. This role combines technical product knowledge, customer service, motor application support, costing, and sales coordination. The Applications Specialist works closely with Field Sales, Engineering, Manufacturing Engineering, customers, and other internal teams to develop solutions, prepare proposals, and ensure customer requirements are accurately communicated and supported.

Requirements

Bachelor's degree preferred; or 2–4 years of related experience and/or training in industrial products.
Computer knowledge is required.
Proficiency with Microsoft Office is required.
Ability to read and interpret documents such as: Safety rules, Standards, Operating and maintenance instructions, White papers, Procedure manuals.
Ability to prepare reports and professional correspondence.
Strong verbal and written communication skills.
Ability to communicate effectively with customers and employees at all levels of the organization.
Ability to apply common sense and follow written, oral, and diagram-based instructions.
Ability to address problems involving several concrete variables within standardized situations.
Demonstrated willingness to learn new skills, acquire technical knowledge, and apply that knowledge to practical situations.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Ability to work with mathematical concepts including: Probability, Statistical inference, Plane and solid geometry, Trigonometry.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and work with a variety of concrete variables where only limited standardization exists.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.
Ability to identify appropriate solutions to problems involving several concrete variables in standardized situations.
Works under general supervision.
Must be a self-starter capable of taking ownership of assigned projects.
Ability to work effectively in a fast-paced environment.
Demonstrates initiative and a commitment to developing technical and sales expertise.

Nice To Haves

This position provides an opportunity to develop both technical motor application expertise and sales skills while working directly with customers, Field Sales, Engineering, and other internal teams.
The role offers a pathway to expand product knowledge, strengthen customer and commercial skills, and develop professionally toward Sales Representative responsibilities.

Responsibilities

Review customer specifications and requirements to select and price appropriate equipment.
Prepare written and telephone quotations while working within company guidelines for pricing, delivery, terms and conditions, and product offerings.
Provide direct support to existing customers by identifying needs and helping resolve questions, problems, and complaints.
Work with Field Sales and internal resources to develop new customers within the assigned market.
Serve as an internal advocate and liaison between TECO-Westinghouse Field Sales and customers.
Coordinate the TECO-Westinghouse sales approach across the procurement process, including E/Cs, OEMs, distributors, and end users.
Conduct customer correspondence and participate in negotiations with customers and internal TECO-Westinghouse personnel.
Use engineering design programs to design induction motors to appropriate frame sizes and develop associated costing.
Work with Engineering on complex motor designs and Manufacturing Engineering on motor costing.
Prepare technical documentation required to transmit customer orders to Engineering.
Maintain accurate negotiation records, costs, and pricing information.
Negotiate motor inquiries, obtain and interpret customer orders, and develop proficiency in the order-entry process.
Contribute to monthly reports and other required reporting activities.
Provide technical assistance to customers regarding the selection, application, operation, and maintenance of TECO-Westinghouse products and services.
Assist with customer presentations and assemble complete technical and commercial proposal information in a timely manner.
Provide customers with appropriate marketing literature and product information.
Develop and maintain product knowledge across TECO-Westinghouse product offerings.
Implement established sales plans and strategies.
Provide feedback regarding competitive pricing strategies.
Maintain awareness of applicable antitrust laws and company policies.
Become familiar with customer business practices and procedures as they relate to assigned responsibilities.
Continuously increase technical competence and develop professionally toward potential Sales Representative responsibilities.
Comply with all company policies, including ISO 9001 Standards, Affirmative Action Plan, and Safety procedures.
Incorporate TECO-Westinghouse's Standards of Excellence — Pride, Desire, Teamwork, Attention to Detail, and Follow-through — into daily activities.
Maintain regular attendance and perform other duties as assigned.