School Business Manager/Enrollment Specialist Virtual School

UCP of Central Florida•Orlando, FL

14d•$44,000 - $48,500•Remote

About The Position

The School Business Manager/Enrollment Specialist plays a central role in the successful launch and day-to-day operations of our new virtual charter school serving students with and without disabilities. This position serves as the operational “hub” of the school—overseeing enrollment processes, supporting families with technology access, coordinating therapy schedules, and acting as a primary liaison between families, educators, and service providers. This individual is highly organized, family-centered, tech-savvy, and comfortable working in a fast-paced virtual environment that prioritizes accessibility, responsiveness, and inclusion. Our mission at UCP is to empower children with and without disabilities to achieve their potential by providing individualized support, education and therapy services in an inclusive environment. When you join UCP of Central Florida you partner with a team that is making a positive impact on the futures of our children. For over 70 years, we have been dedicated to enriching the lives of children of all abilities across Central Florida as 8 campuses: Downtown Orlando, East Orlando (near UCF), Kissimmee, Pine Hills, Lake Mary, and Winter Garden.

Requirements

Associate degree (or equivalent college credits)
Additional related work experience can be substituted for a degree.
3–5 years of administrative support experience in an educational or related business environment with a strong focus on data accuracy and reporting
Collected, managed and analyzed operational data to ensure accuracy, compliance, and timely reporting
Organized and analyzed data to identify discrepancies and improve processes
Prepared reports using spreadsheets and database systems to support leadership decision-making
Maintained confidential records and sensitive data in compliance with privacy and security standards
Advanced computer and data management skills, including data entry, validation, and record maintenance
Experience in school operations, enrollment, office management, or family engagement—preferably in a charter, virtual, or special education setting
Strong organizational skills and attention to detail
Comfortable with technology, virtual platforms, and learning management systems
Excellent written and verbal communication skills
Experience working with students with disabilities and/or related services strongly preferred
Ability to manage multiple priorities while maintaining a calm, supportive presence for families
Family-centered and service-oriented mindset
Strong problem-solving and follow-through
Cultural competence and commitment to inclusive practices
Ability to work independently in a virtual environment while collaborating with a multidisciplinary team
High level of confidentiality and professionalism

Responsibilities

Provide executive administrative support to the school principal, including organizing activities/events (i.e., field trips, volunteer activities), confidential administrative tasks (i.e., scanning, filing, data entry, copying), setting up meetings, and gatekeeper/problem solver with parents/community partners.
Coordinate all student enrollment activities, including outreach to prospective families, responding to inquiries, and guiding parents through the enrollment process
Collect, review, and track required enrollment documentation (e.g., registration forms, IEPs/504 plans, proof of residency, immunization records, etc.)
Maintain accurate student records in the school’s Student Information System (SIS) and ensure compliance with charter, district, and state requirements
Serve as the primary point of contact for enrollment questions and onboarding support
Serve as Lead for Weekly Admission Team Meeting/ensuring updating notes in SchoolMint
Coordinate initial virtual school tours and Open Houses/conduct tours as needed.
Assist families in finding other resources (i.e. food, Medicaid, housing) to support their child and document in Brightwheel.
Serve as a welcoming and responsive point of contact for parents and caregivers
Communicate regularly with families regarding school procedures, schedules, platforms, and support services
Assist families in navigating the virtual school environment and connecting them to appropriate staff when additional support is needed
Facilitate and ensure implementation of regular Parent Engagement activities (at least quarterly)
Serve as the head of the Child Study team for campus/follow up/document any attendance issues.
Provide first line troubleshooting support to families when students experience issues accessing virtual platforms, logins, devices, or online coursework
Coordinate with IT or platform vendors as needed to resolve recurring or higher-level technical issues
Support onboarding of families and students to learning platforms and digital tools
Support daily operational needs of the virtual school, including scheduling, calendars, documentation, and communication workflows
Assist school leadership with reports, tracking, and coordination related to enrollment, attendance, and services including updating Class Lists/dashboards.
Help develop and refine operational procedures as the school grows
Manage office operations of the school office, including distribution of student supply kits/student devices and provide tech support to parents.
Provide campus orientation to all new staff regarding school and Paycom procedures/systems.
Ensures compliance and accuracy in the HR Time and Attendance system in Paycom HRIS system for all employees, monitors time to ensure staff stays on schedule (i.e., overtime), and reviews/approves campus payroll with coordination with the Principal.
Ensure school communication (i.e., school closings, campus events, with families and staff).
Acts as a liaison to the HR team concerning respective employee injuries, including ensuring that workers comp claims are submitted timely and assisting the employee in seeking medical care.
Oversees, maintains, and submits all student accident claims to the Risk Management team in a prescribed manner.
Coordinate inventory of all technology and curriculum/student supply kits, etc.
If no School Health Assistant, ensure tracking of physical/Immunization expiration dates/notify parents to ensure compliance.
CUM folder management
Perform other duties as assigned.