Abbotts Creek School Based Programs Coordinator

City of Raleigh North Carolina • Abbott's Creek Community Center, NC

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About The Position

The Abbotts Creek School-Based Programs Coordinator oversees before-school, after-school, and track-out programs for youth ages 5–12. The coordinator develops, implements, and supervises youth programming that provides high-quality childcare and engaging experiences. The role leads activity planning, supervises and supports full-time and part-time staff through onboarding, coaching, and training, and builds relationships with families, schools, and community center teams.

The coordinator provides exceptional customer service to patrons, stakeholders, coworkers, and participants; handles administrative responsibilities across multiple programs; and adapts programming when plans or circumstances change. The City of Raleigh Parks School-Based Programs Division provides out-of-school-time childcare through 4 Track Out Program sites and 8 Before and After School locations, supported by 13 full-time and more than 75 part-time staff.

Requirements

• Bachelor's degree in Leisure Activities, Physical Education, Sports/Athletics, Therapeutic Recreation, or a related field, and 1 to 3 years of experience in recreation program/activity and/or special event implementation, marketing, coordinating, or related work; or an equivalent combination of training and experience.
• Valid North Carolina Class C Driver's License with a satisfactory driving record, or ability to obtain one within 60 days of hire.
• Knowledge of recreation/registration software, department policies and procedures, governmental regulations, demographic groups, community development principles, office practices, and common software applications.
• Skills in customer service, verbal and written communication, project management, program marketing and promotion, and building effective working relationships.
• Ability to maintain confidentiality, analyze and problem-solve, and adapt programming to changing environments.

Nice To Haves

• 5 or more years of experience working with youth.
• Camp management experience.
• Staff management experience.
• Curriculum and program design experience.

Responsibilities

• Develop, implement, and supervise youth programming that provides high-quality childcare and engaging experiences.
• Oversee before-school, after-school, and track-out programs serving youth ages 5–12.
• Lead activity planning.
• Supervise, coach, train, and inspire full-time and part-time staff.
• Onboard new team members and cultivate a program environment that reflects expectations and values.
• Provide exceptional customer service to patrons, stakeholders, coworkers, and participants while establishing clear, consistent expectations.
• Manage administrative duties across multiple programs and maintain organization.
• Adapt programming to changing circumstances and help others embrace change.
• Build relationships with families, schools, and community center teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level